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January 2024 by Philip McDowell
If you're looking for an insurance agent that knows his stuff then Matt is your guy. Reach out today and he'll get you set up no problem. One of the best!
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September 2023 by Robert Rooney
I had the good fortune to be taken care of by Falon Peek. She was absolutely fantastic. I had a number of issues I needed to run by her that were pretty complicated. I was blown away by how attentive she was to what I was asking and how she identified the issues and people she needed to speak with in order to get the answers. Before the day was done, she had put it all together and articulated the solutions in a cogent, succinct, and professional manner. In a world where customer service seems to be disappearing, it was refreshing to find someone who cared about the quality of both the experience and the information she communicated. It was truly appreciated.
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July 2023 by Monica P
I've been working with Falon to update a couple of my policies, and it has been a blast! Someone always answers the phone when I call and Falon has been quick to answer my emails. Got transferred to Matt North's agency when my previous Farmer's agent moved on, and so far so good!
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June 2023 by Cortney Keenan
Matt North and his agency are always very helpful, explaining and reviewing all coverages.
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June 2023 by Stac Mon
I’ve been working with Falon at Matt North Farmer’s and it has been so fun! Insurance isn’t supposed to be fun, right?! But she has been so quick to answer questions and offer suggestions to concerns I’ve presented. She is friendly, personable, and responsive! Thank you!!
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March 2023 by Andrea Munger
I have been with Farmers Insurance for many years. I recently moved back to Kansas City area and Matt North’s agency was recommended to me. Fallon was very helpful in the process. She was efficient and responsive to my questions or concerns…plus she has a delightful personality! I really appreciated her assistance.
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September 2022 by Carla Mattson
I have been using Farmer's for many years; when my agent retired I was assigned to Matt North with Teresa Heron handling my account; what a pleasant change of events; they have been very helpful and I have been very happy. I even have a rental house with them. Teresa is the best.
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September 2022 by Vanessa Tirado
Teresa helped me gather my documents that were required and get them approved! She was awesome and patient with me the entire time and did not stop until my documents were approved. Definitely recommend her and her team.
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July 2022 by Carly Strauser Johanning
I started my policy at Farmers about a month ago. How could I not?! Falon and Matt were able to give me more coverage for home and auto for $100 LESS EVERY MONTH! They are a great team with prompt and efficient service. Falon is extremely personable and willing to go the extra mile to get the job done!
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April 2022 by Austin Williams
Highly recommend this agency everyone has your best interest in mind and are extremely helpful. Falon P. was the nicest person I think I have ever met! She was extremely intelligent with her work as well as extremely helpful with all aspects of our work together!
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March 2022 by Aurora Whitley
These guys have some of the best customer service!!! always answering all questions and explaining what isn't understood. They are very caring and work their butts off to try and make everyone satisfied!! I have car insurance and business insurance with them, wouldn't change it for the world!!!
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January 2022 by Ryan Couture
I have had farmers insurance for going on twenty years now, and Matt has been a good chunk of that. Every experience I have had where I had to deal with one of the employees here has been really great, and I've never felt dissatisfied when hanging up the phone or closing off on an email correspondence with anyone here. If customer service and professionalism is important to you, you are on the right track here.
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August 2021 by Adam H.
I really appreciate Matt and his team. They've been terrific when we've had claims, done a great job of evaluating our insurance and taking the initiative to let us know when a different coverage would save us money. After a hail storm impacted our roof, they were outstanding.
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August 2021 by Mary Scott
The team at Matt Norths office is always helpful and quick to respond with any questions or needs. Great Insurance Company! Great people!
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June 2021 by Bryan Garwood
Rarely have I taken time to compose a review. I try to be kind in the situation, say thank you and move on. Nicole Buckman, who is a representative here, has gone consistently to such great lengths in order to find the perfect bundle, solve issues that seemed to me would take ages to sort out, and always answers the call (and there were many). She was handed a difficult situation (thanks to my procrastination) and found not only a wonderful solution but an even better outcome than I could have imagined. Nicole is kind, always available and a woman of her word.
