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January 2024 by anthony barber
Horrible place to try and talk to someone. Hit this button to reach one department just to be put on hold and receive no answer!!!
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January 2024 by John Lair
Good Place. Check out their clearance section downstairs
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January 2024 by Aunt Net
Macy's is one of our favorite stores and I can usually find something I like there. We like to go into other places because they don't all have the same things.
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January 2024 by Chris Buck
Friendly informative staff
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January 2024 by isidro garcia
Its my best store
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January 2024 by Seni G
I wish they could carry more grear quality and affordable items like other states, Macy's
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January 2024 by CrocK
Immediately hit by perfume cologne sellers, and makeup personnel, so that ditracts from your focus. Otherwise, pretty good experience.
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January 2024 by Erika Wooley
Always a wonderful collection of wares. Expensive wares though. It can be dangerous if you have a credit card here.
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January 2024 by Cynthia Wamboldt
I haven't been to oak park mall in 45 years. I worked here at a store called "County seat" while attending jccc. Very interesting to walk the mall again! So, bff and I hit Macy's as she's returning something (and subsequently bought more stuff ?). While roaming around we jaunt to the basement and discover a section called "backstage". Bff and I look at each other somewhat perplexed, shrug our shoulders and enter. Ok, folks, this is a treasure trove of returned, discontinued and no longer available items. Seriously! Clothes, health and beauty, home decor, toys, etc. We spent an hour here (and I hate shopping). I found a gorgeous sparkly top (I'm always in sports gear) for new years eve. Look at the price tag! That's a price that rivals Goodwill in Lawrence which has suddenly decided they're Weaver's. ? anyway, it's a good find and if you find yourself here saunter on down! Maybe you'll find a treasure!
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January 2024 by Kevin Burdick
Great experience with the sales clerk.
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December 2023 by R Campbell
Pretty much a large portion of the staff at this 95th Macy’s store racially profiled many other customers. I happen to be been one of the customers that was racially profiled at the store more than once. I NEVER given them a reason to put me in that predicament! I’ve been there and was looking at some purses. Staff members would assist other nationalities with cheerfulness, be very attentive to their needs. When it came time to assist me, there was attentiveness to my needs in that section. As soon as they was finished with their customer, they would not come over and asked me if they could assist me! When I will walk away from the area then and only then, one of employees approach than asked me if I want any help. When I replied that you had no intentions of wanting to help me whatsoever. She immediately snap and stated I had to put away the purses. I noticed that this particular employee only had one purse that she had to put away. Once that was done, she went over to talking to another employee. Both employees no intention of assisting an ethnic person!After this interaction with this particular staff member, I noticed that she went to the phone and she was talking to whomever. From that point on, I was being followed throughout the store by other staff members than by a police officer. What the heck? She had absolutely no reason for this nonsense.Extremely bad customer service, totally racist, made me feel extremely uncomfortable, and unwanted in that particular Macy’s store! I made it a point to go to other Macy’s stores from that point on, that was further away from my home. I receive better customer service.A few years had pass before I return back to that 95th Macy’s store. The first visit was pretty much pleasant visit to that department store. But my next few visit was unpleasant, I felt unwelcome in the store, being racially profile, was uncalled for and unnecessary. Those workers should not be working with the public if they cannot keep their negativity to themselves and just assist the customers.I should not have waited this long to post my concerns about the employees at the 95th Macy’s store. I did reach out to management about the behavior of said employee, nothing was done. No apology was given, I felt it was a waste of my time saying anything to them.I could’ve raided the store with a half a star. I would’ve given the store a half a star.The negative employees make the good employees look bad as well.
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December 2023 by Albara' Waleed
Love to go to Macy's they always have some kind of discounts, the variety of different brands and clothes all in one place make it easier to decide where to shop.I only shopped for clothes herePrices are a little over average, but compared to the brands and clothes quality they have, I can say prices are fair
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December 2023 by Nancy Draffen Brown (Nanzdrb)
Love shopping at Macy's for the great variety and quality of products. I found the Mother-of-the-Bride dress I needed and bought a new Coach perfume all within 30 minutes of entering the door. I'd say this was an excellent shopping trip!
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December 2023 by Robin
I believe I was RACIALLY PROFILED at this store. I was setup for curbside but when I got in the parking lot it stopped allowing the curbside option in the app. The older white lady carded me asked me to sign- but was arguing she couldn’t find an order. After 20 min of her going back & forth RE-SCANNING the same bags, having me give her the order number - take a screenshot give her the barcode - she kept rescanning my items as if I was trying to steal them. At the same time - the lady next to me served at least 3 white female customers- none had the email, I was in the app, I showed her the email- none of the white women were carded- I was carded & she didn’t hand my id back to me she laid it on the counter. And the last young white lady - it wasn’t even her purchase she was picking up for someone else & they didn’t card her, ask her to sign, re-scan her items multiple times ??♀️ I spent about $3,000 at Macys on gifts - I am about to return it ALL - I don’t spend my money in places that treat me as less! I will spend my money where I can get curbside not side eye from some old granny for 20 minutes ? ??♀️?? you gonna miss my money Macys & I don’t like your parade any longer either ? ??♀️petty ? I make good money but you will not give me poor racially biased old white lady stank eye service!
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November 2023 by Michelle Palmer
My husband and I were shopping for cologne for him for Christmas. Macy's had a great selection and some really good deals.Everything went smoothly and great selection of higher end colognes.