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November 2023 by Tom Gould
Great experience today. Had a salesperson take care of me today. Very knowledgeable and caring. Helped me pick out frames and explained the types of lenses and the benefits very nice to have this kind of care today in the workplace.
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November 2023 by Stephen
Lorraine was great, she took me through all of the frames that checked off what I was looking for. She was patient while I narrowed it down to one final set. The cost ended up being outside of my budget so we made some changes to get it exactly where I needed to be. In and out in under 30 minutes. Great service, thank you!
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November 2023 by Monica O
I visited here yesterday for an exam and to pick out new glasses and I'm so happy I chose this Lenscrafters location. For the eye exam I had Dr. Andersen and their team and everyone was very kind and professional and I really appreciate how I was treated. Then I went next door and I can't say enough good things about the salesperson Arlene. She listened to everything I was looking for and helped me find a pair of frames that make me feel beautiful and match my style the best. I will definitely come back here in the future for any other glasses needs I have.
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November 2023 by Sazzy's Lingerie
Joseph was very helpful in helping us pick out glasses and sunglasses! His knowledge and customer service skills were very much appreciated! I truly enjoy getting any type of glasses at this location. If you are looking for someone you can talk to about your Eyewear, please ask for Joseph!
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November 2023 by Lee Lee
Outstanding. My salesman did a fantastic job showing me different options and spending the time to make sure I was completely satisfied. I bought 3 pairs including a pair of sunglasses for my upcoming trip. So pleased at the options and price.
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October 2023 by Lee Ann Avalos
I’ve purchased several pairs of glasses and been to several places and I’ve never had an associate go above and beyond as Joseph did. He had to deal with my several forms of payments, and had to be my personal beauty guru with several pairs. He held his compute and patience through it all. I appreciate you Joseph! Will definitely be back again.
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October 2023 by H R
I cannot rave about my experience enough. I was helped by two gentlemen, Joe and another very helpful man! It was my first time getting glasses and they walked me through the whole process, helped me pick out a pair of frames that suited my face, answered all of my questions, and stayed patient with me the entire time. If you’re looking for people who actually care about customer service and finding you a quality frame that looks great on you, I recommend this particular location. 10/10.
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September 2023 by carol davis
Glasses arrived in one week not two. Found receipt from 5+ yrs. ago and paid the same amount. Kudos for being the only place I've been in 2 years that haven't raised their prices sky high. And the glasses and people are super.
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September 2023 by Sean Gray
I never leave reviews, good or bad. But this literally changed my life. I’ve needed corrective lenses for quiet some time, for being my first time going through the process and buying glasses they made me feel really confident in myself. Very helpful and knowledgeable people. My glasses were ready in less than an hour. I literally cried when I walked out because this has changed my life. I would highly recommend!
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September 2023 by Tom Stokes
I recently received an eye exam and a new pair of eyeglasses from the Oak Park Mall LensCrafters. The doctor was thorough, patient and professional. The staff did a great job helping me look at frames (they have such a great selection I had a hard time choosing!). These people are real pros. The staff is friendly, knowledgeable and professional. I love my new glasses and I highly recommend Oak Park Mall LensCrafters for your eye care needs!
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September 2023 by Jonathon Reed
Took my daughter in for an eye exam and to purchase new frames. Appointment was at 1000, we were out of there by 1130. Quick, professional service! Joe was the floor associate who helped my daughter pick out her new frames. They were super knowledgeable about style trends and what went well with my daughter’s ‘look’ (dads of daughters will understand). Joe was also great at explaining features improvements to lenses, as well as the cost breakdown for everything. 10/10 service, will return again!
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August 2023 by Anita Mills
I had a great experience at this Lens Crafters. The associate that assisted me with picking out new glasses, and new lens in my sunglasses was thorough, professional, and friendly. Her questions were clearly aimed at making my experience and glasses the best possible. The suggestions she made tailored my glasses, and experience to me.Thank you.
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August 2023 by CUSTOM DESIGNS SUPERSTORE
OMG! Best experience EVER! I worked with this awesome lady named Arlene. She is the manager of this LensCrafters. She is a wonderful person. Treated me like Royalty. Would definitely recommend this facility to anyone needing eyewear. I also saw Dr.Britton right next door to LensCrafters she did an amazing job making sure I had the proper prescription for my lenses. GREAT JOB! Thanks so much!
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August 2023 by Christopher Grimsley
Our sales lady Leanne was so helpful and Worked with us on sizing, insurance and cost. We got sunglasses at 50% off and the glasses were ready in 40 minutes both pairs!! We will be going back to Lens Crafters for now on.
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August 2023 by Caitlin King
I called in to ask why my husband was pushed to do a retinal scan when all we wanted was a basic eye exam. His eyes were dilated last year at another provider and it was not a part of the basic eye exam our insurance covers. He specifically told them he wanted just a basic eye exam, only what our insurance covered for that. The receptionist was rude and couldn't give any reason why other than "it's just what we do". I will be going back to our other provider who doesn't push random stuff on us. The only reason we decided to try here was because of quick appointment availability. We won't again.