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January 2024 by Dellshon Turks
Experience was great , kyia and Jane was amazing on helping us set up for pictures
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January 2024 by Michelle Johnson
The few employees they have working there speaks volumes of stereotyping black people while shopping. I was standing in line and this young female worker rolled her eyes at me at the cash register and seem disgusted to be helping a black customer at the register. If you’re black they will follow you around and watch you. They should be happy they have any customers and to still be open. I don’t see customers knocking done JCPenney doors to shop. It’s the same clothes and shoes each year for the last 30 years.
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January 2024 by Gregory Ramirez
Lots of options for clothes and household goods. Lots of sales.
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January 2024 by Pamela Coppola
Found what I wanted & more. Went to 3 stores before I ended up at JcPenneys. Didn't find anything I liked. Should have just started at JcPenny!!
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January 2024 by Lloyd Woodward
Nice store but couldn't find any employees to help me find what I was looking for! I mean Nobody! other than four people at the cashier counter with one of the employees just standing there!! It was the nice lady at the hair salon that actually help me find what I was looking for so, if it wasn't for her I would have just walked out!!! I give the lady at the Hair Salon 5 stars!!!
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January 2024 by Dave Bond
Lots of clothes
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January 2024 by Leo Pacino
Good prices and quality products
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January 2024 by Shelly Jewell
It's for the Candles! IFKYK ?️?
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December 2023 by Heather B
Although the customer service counter seemed to move very slowly, once it was my turn, my pickup order was ready and accurate. This is my first pickup order experience at any JCPENNEY and I appreciated how easy it was. It would be nice to have a separate line for pickups so that orders that are already paid for can get priority service over someone with a giant load of returns/purchases who takes 15+ minutes at the counter. Once you find the entrance, the parking is convenient and plentiful on the top level of the parking structure.
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November 2023 by Hannah T.
Only one entrance is open and if you park near the other, there is no easy way to get there on foot.The hours on the door don't match Google.It seems unreasonable that they close at 7.
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November 2023 by Kyle Tritsarolis
I’m 6’5” and have a hard time finding pants. While I was shopping for pants, a woman with a walkie talkie kept following me and keeping an eye on me to make sure I wasn’t stealing. Instead of helping me buy something, she made sure I left the store without anything.The shelves are pretty empty. Some of the clothes in the men’s section had dust on them. A few of the racks of men’s clothes were random mixtures of leftover items. Not on clearance, not likely to be bought, stuck in retail purgatory.It reminded me of shopping in a thrift store or consignment shop; lots of clothes on hangers and racks with no particular order and little thought about the customer.I won’t waste my time here again. It would have been nice if any of the employees avoiding eye contact with me would have helped me buy a pair of pants.
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November 2023 by Connie Burns
Love their sales at JC Penney’s. AND IF YOU NEED A JOB, they are wonderful people to work for.
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September 2023 by charla martin
JCP was very low on stock...Nothing like the days before Covid!!It was like a ghost town!!Maidenform bra selection was very poor and picked over...Hardly anything to choose from in the cookware department...I was very disappointed in my hr drive into town to walk out buying nothing..
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August 2023 by LoRee Knoll
I saw a JCP jewelry ad on Sunday and went in on Tuesday. No one at jewelry counter. A gentleman came over also looking for help. After 10 minutes plus, a gruff sales lady from another area asked what I needed. I told her what I saw in the ad. She said WHAT AD? I said your ad. She told me there was no sale. Cared less about me or making a sale. The man walked up and again she was put out.
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August 2023 by Aud In Oz
The nicest JC Penney store in the area by far. Excellent selection and store layout. Helpful employees. Will gladly make the 45 minute drive to shop here.
