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January 2024 by Janelle Jonsas
Worst customer service.
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December 2023 by Shelley Ambler
They are always there for anything that is needed and always so helpful. Would highly recommend this agency!
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November 2023 by Cynthia Meyer
I have been a customer of Jason's office for several years. Anyone in the office is able to help whenever needed. You feel like you are the only customer, not just a number. I would happily recommend this Allstate office.
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November 2023 by Danny Erickson
Im surprised they want my feed back. Your office is crooked as they come. Your bank account is in good hands with these theives. Keep an eye on your renewals, dont delete nothing before you copy it. They will make changes to your account TAKE what they thinks owed from your bank account and hope you won't catch it etc. You have been warned!!!!.
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September 2023 by Ashley Kelter
I used to work for this agency-my experience the first few months of working there was great, until I did not get paid for the time I worked because I was absent for mandatory court trials while in a domestic violence situation. I also got harassed by my former boss to come into the office after I quit to return some property, but mainly so she could lecture me because she believed I "abandon my job" when she knew the days I was gone for court, or absent from illness-all because I did not return a phone call from a voicemail that she felt she needed to leave on my mother's cell phone (while I was a grown adult). This was years ago. I did return all the property to another manager at a different office as told later, but yet today am getting harassed by a completely different lady in the company about returning power cords they accused me of having. She sent emojis, said "lol" and was completely unprofessional about asking for property back (that I don't even/never even had). It took me correcting her asking if she had the correct person for her to double check who she was accusing to realize she was accusing the wrong person, to which she laughed. I have always kept quiet about how they treated me while I was involved in court cases for the domestic violence I went through, but to accuse me of having their property so carelessly years later is unprofessional and very wrong. Do not trust these folks, they typically always are unprofessional-the only professional person I knew out of the entire company was Jason (the owner).
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September 2023 by Bob Herdman
Worked with Alyssa on some insurance on a newly bought 2nd car. Alyssa was very friendly, professional and knowledgeable. I have been with Allstate for around 40 years and will not change. Alyssa made it a pleasure to work with Park Ins Agency. Thanks Alyssa!Robert HerdmanFleet Manager BiotechxrayLenexa Kansas
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July 2023 by OLIVIAUSSIE
Brooke has always been the staff member that helps me. My situation has been trying to handle an estate and she has made things so much more easy for me to get through. I couldnt be more thankful for that!!
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March 2023 by Gail P.
Allstate is a great insurance company! If you need coverage for EVERYTHING, they are the Insurance company you can trust.
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February 2023 by Laurie Troppito-Brewer
Ben, Jason, and Dane are amazing! They have our family, and business up to speed with coverage! Great job guys!!!
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January 2023 by Kaitlyn S.
always can reach them when needed. Always courteous, willing, ready, able to help, even on a short notice. Very patient and polite even though I may not be the most courteous customer at times. Never had issues; have been a customer for at least 3 years. Keep up the good work!
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January 2023 by Jerry Belshe
Always available to answer questions.Sends regular information regarding our policies
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December 2022 by Kolbey Kuck
Joshua Hughes was the gentleman that helped me. He was on point, easy to talk to, and got me what I needed. He is the guy the commercials talk about.
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December 2022 by Jason Brake
My review is solely about the employees at this branch.I have been with them for years.They have went above and beyond at times and I truly appreciate it. Great team of people.
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October 2022 by rachelle snyder
On 5/6/22 we purchased a Nissan Xterra and soon after sold our Mitsubishi. We contacted our Insurance Agent (Park Agency) to let them know about the car changes so any insurance changes could be applied. We were told it was taken care of and our new rate would be roughly a $50 to $60 savings on our 6 month policy. We noticed after several months the payment taken out had not reduced, but actually went up even though we did not have a claim. My husband contacted the Park Agency and we were told they would check back with the corporate office. Their reply several days later was that corporate policy guidelines for eligible backdated endorsements were recently changed earlier this year to be much stricter, there are not many situations where they will go beyond the most recent renewal, which in our case was 9/1. So, in a nutshell, we did our part by contacting our agent (Park Agency) with our vehicle changes, somewhere within Allstate the change were not made and now they are telling us they will not refund the overpayment that was due to their error. The dollar amount is not significant, but the integrity of the business is. I wonder if the “error” was made in our favor if they would allow us to only repay the shortage since 9/1….I seriously doubt it.
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October 2022 by Jan Reed
This company treats there client's like people not just another number in their computers. Great customer service. We have been with Allstate for many years and will continue to be.
