“We came in to this location worried about my daughter's broken screen, and Dirar helped us immediately. He was friendly, knowledgeable, and helped us decide on a new phone without pressure. We are so grateful for his help and will be back for accessories and more.”
“I had an exceptional experience at this Verizon Wireless store, thanks to Aubrey Campbell.
I came in frustrated after spending significant time trying to obtain a port-out PIN for my Verizon Wireless Prepaid account. The process had been confusing and unproductive through other channels. Aubrey immediately stepped in, listened carefully, and took full ownership of the situation.
What stood out most was her persistence and professionalism. She did not offer a quick or dismissive answer. Instead, she worked through the system constraints methodically and ensured the issue was resolved correctly. She remained calm, knowledgeable, and genuinely committed to helping me.
In an era where customer service often feels rushed, Aubrey demonstrated competence, patience, and accountability. She turned what had been a frustrating experience into one that restored my confidence in the Verizon brand.
If you visit this location, you will be in excellent hands.”
“The VERIZON REP, HENRY, WAS ABSOLUTELY AMAZING AND CHANDLER, THE STORE MANAGER, WAS DEFINITELY CUSTOMER DRIVEN! THEY SAVED ME FROM SWITCHING FROM VERIZON TO ANOTHER CARRIER!!! THANK YOU❤️”
“I downloaded a virus and couldn't even use my phone. I came to T Mobil store and Shelby helped me. He was very nice, no waiting, fixed it in 5 min. What a BIG help!”
“Had an amazing experience! I had no idea whether or not I was going to be able to transfer my number on a new unlocked phone. When I arrived they were very busy but I was seen in no time and was finished quickly. I really appreciated the quality of service I saw given to everyone and the full disclosure of fees. Have been a metro PCS customer for years and this place is just another testament as to why.”
“The gentleman at the spectrum store helped my mother's cell phone issue she needed to change the number and the Gmail address on the phone.
As it turns out we found out about selective calling on Monday and it's a beautiful feature now no scammers or anyone trying to sell anything
can call my mother since they're not on her list.”
“Lily helped me and my mom yesterday and she was amazing!! She had great customer service and was super helpful and open throughout our whole purchase. She truly made everything easier and was very patient with us. Again she was super sweet, supportive, and amazing customer service! Thank you Lily!! ?”