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February 2024 by Jennifer Garnett
Very nice location with nice rooms. This location was close to where I needed to be. Absolutely loved the space in the room. They were doing construction to part of the hotel but it was no big deal, the staff was super friendly and apologetic about it. The only thing I didn't like about the room was how small the bathroom felt. Felt like I had to squeeze in and try to shut the door. Other than that, spacious room for a family of 4.
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February 2024 by Kissie Montalvo
Yash every evening was so helpful and kind to our work group. Even though the hotel is currently under renovations, he always welcomed us back from our 12 hour shifts! Thank you Yash!!!
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January 2024 by Doug Wessel
Rooms were quite and comfortable. Hotel was under construction so the lobby was closed.
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January 2024 by Michael Goff
Why does google list this at one price but the hotel shows it at a way higher price ... that's shadey. Theres a big difference between 104 to 150...
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January 2024 by KidAirsoft12
I loved my experience at this Hyatt location! Great friendly staff, the rooms were cozy, with good breakfast options. Also a great location right next to the highway, lots of good food places and shopping near.
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January 2024 by Alex Martinez
My Heat/AC unit was leaking all over the floor, huge remodel being done at front entrance, slow draining sink, breakfast not out during the hours posted (6a-9a), fitness center is a joke. I thought Hyatts were supposed to be a step above? Bed was comfortable.Noteworthy details: Huge remodel construction project going on in the main entrance. Incredibly loud. Go somewhere else.
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November 2023 by Vancarlus Tennison
Great place to get some zzzzzs. Good customer service. I can't wait till the construction is over because I know they are going to be great once it's done. Good breakfast to charge you up for the day.
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October 2023 by TRAF
I strongly suggest avoiding this place while their construction is ongoing. You can't work in the room during the day because of the incessant noise. The construction continued until 6pm. The rooms are in horrible condition so the renovation is needed but they shouldn't continue to accept guests. The location is great if you're visiting a nearby company but there's lots of other options. The breakfast is also unacceptable. It's standard Hyatt Place food but the eggs are cold every morning.
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October 2023 by Michelle M
Mattress was on the harder side for our taste but rooms were clean, breakfast had a great selection, and it was close to several food places and shopping. 10-15min from IKEA. Would recommend!
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September 2023 by Megan
I thought I had found my holy grail of hotel chains. I have stayed at Hyatt Place hotels twice now, once being at this location on April 15, 2023. Less than six months later, I made a reservation for today (Sept 2 2023) on August 28 2023, five days earlier. Which you would think would be more than enough time to call and tell me that they’ve decided to start being sticklers about their pet policy. Both times I’ve made a reservation at this hotel, I’ve made sure to mention that I was traveling with a cat and a dog, both under their weight limit. The first time I stayed at this location, it was not an issue and I had a pleasant stay. I planned on making this hotel my routine stop along the 20 hour drive I make to visit my family a couple of times a year. This morning, the hotel calls me at 8am to advise me that they’re cancelling my reservation as they do not allow cats. They soften this by saying that they’ll refund the cost and that they wanted to make sure they called early enough so that I would have time to find other accommodations. But they had five days to tell me that they’re deciding to adhere to a pet policy that apparently has been in place prior to my last stay. I’m very frustrated that the staff at this location seem to pick and choose when to follow their policies, which has left me stressed and currently without a place to stay tonight. I’m leaving for my trip this morning and thank goodness I’m having a later start and haven’t hit the road yet, as I would’ve had to pull over to try to find accommodations. The lack of consistency and consideration for their guests is why I will never be able to bring myself to another Hyatt hotel again, despite how fond I’d grown of them due to positive experiences in the past. While I appreciate that they refunded me my money, it doesn’t feel like enough considering the inconsistency of their rule following and the inconvenience this has caused me. Disappointed is an understatement.
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August 2023 by J Patrick
Great hotel. Staff was very friendly and helpful. Rooms were awesome. Best hotel breakfast I've ever had.
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August 2023 by Lina Escalante
Very nice rooms, clean and front desk night staff was amazing I really liked the gentleman that was always friendly and had a smile on his face. We stayed here for two weeks because my husband will be working here for a month and a half, what I did not like is that the last two last days were very noisy in the morning the cleaning people are pretty noisy which it’s okay but I guess they were doing work on the room above us and they were noisy. The last night we were there the light above the toilet started to leak, we had to switch room which sucks because we were switched to a room with a queen bed, we have a toddler and just had a c section so we did need the larger bed. And on the room we were put in was next to the pool and for some reason it was being cleaned at 11 pm… we couldn’t get out kids to sleep with all the noise. ?Also the breakfast was amazing.Rooms: CleanNearby activities: Pretty close to everythingSafety: Felt safeFood & drinks: Amazing
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August 2023 by Katya Boltanova
This Hyatt Place is well kept, how they all used to be before the pandemic. Out of 4 hotels we stayed at this week, this one did not have any issues. Clean rooms, friendly staff at check in and check out and breakfast. Breakfast was great with full list of hot and cold buffet items. Convenient location off the highway. Will stay again and recommend anyone. Thank you!Rooms: The room fit our family of 2 adults and 4 kids, because there are 3 sleeping places that sleep 2 people each in a room. 2 beds and a sleeper sofa with extra bedding.
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July 2023 by Kathleen R.
Maria, who oversees housekeeping, is phenomenal. She gets things done. She works hard and does not make excuses. She is a force and will not take no for an answer. If you ask her to do something, she will do it herself or get someone to do it immediately. She should be CEO someday.
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July 2023 by Asbiel Benitez
I Travel often and stay at all level Hotels, this is the second time i stayed @ this location and it has by far surpassed My expectations Again. Room configurations make you feel Home, and complementary breakfast is superb…Really Happy with my Vacancy.