Extra Space Storage in Overland Park, KS, offers a clean, secure, and accessible storage experience. Customers appreciate the friendly and welcoming staff, with employees like Kevin and Matt providing knowledgeable and helpful service, including assistance with app setup and explaining rules. The facility features a large selection of units, including drive-up and climate-controlled options, with wide drive aisles and drive-up access for convenience. Security is a priority, with electronic gate access, manager on-site, and exceptional security measures, giving customers peace of mind that their belongings are safe. Many clients have used the storage for years and highly recommend the location, citing excellent customer service and professionalism. The staff's dedication is evident, with some customers noting the personal time and effort staff go to, even assisting with emergencies and special needs. While some mention the automatic notifications for late payments can be irritating, overall, the experience is positive. The facility is ADA compliant, accepts deliveries, and accommodates commercial tenants and parking needs. Extra Space Storage provides a hassle-free, friendly, and secure environment for storing belongings.
Kevin is a very nice guy, made the whole process very easy
September 2025
The experience was excellent. Been there for a few years now and I cannot see me going any place else. The customer service was over and beyond the call of duty. Thank you.
August 2025
Great experience! Kevin was very knowledgeable and super helpful! His attitude and sense of humor were great! Took the time to explain all the rules and regulations. I highly recommend this place!
