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October 2022 by Kim S.
This store is absolutely beautiful. Someone clearly works there making sure the merchandise is presented with style and grace. There are no clothes on the floor and everything is organized incredibly well. I would give five stars for the store alone, but the customer service needs a lot of love. In the women's section on floor one it is nearly impossible to find a sales associate. This afternoon I encountered a sales associate in the women's dress section that was rude beyond belief. I won't go into details but if I see her again at this Dillard's location I will walk the other way. Most sales team members are kind and helpful but I wish they were more plentiful and visible. Overall I really love Dillard's and I'll be back but with the hope that I find more helpful and friendly employees that are easily found.
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July 2022 by Terri B.
I had the pleasure of shopping at Dillards women's wear about two weeks ago and had the most wonderful shopping experience. A lovely lady named Brodina and her counterpart Marica waited on me. They took their time, listened to my needs and found me the exact item I was looking for. It reminds me of the kind of service we received about 20 years ago it was so good!!! Thank you to these exceptional ladies who made my shopping experience a true pleasure. Terri
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March 2022 by Kendra O.
I am giving one star even though I wish I could give none. Me and my friends were looking for dresses for my wedding and another wedding. My friend wanted to try on the dress we found and we walked around the whole Dillards and only found two dressing rooms. One was by the prom dresses where younger kids were trying dresses on. So we went to one that had no young kids that we could see. Well we were patiently waiting and this old lady and her grand daughter (I assume) asked if we were waiting I said yes then she went and looked for an associate. The associate comes up to me and my friend after checking out the dressing room and says "we actually reserve these dressing rooms for petite people. I need to help over there now." Telling two woman they can't use a dressing room cuz their not "petite" is f****** rude. Do not ever say that to people. I hope you see this and learn from your mistake.
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December 2021 by Rebecca B.
I don't know any women that enjoy bra shopping. And I was 2 years overdue. I walked into the Lingerie department and asked if they offered fittings. I was immediately swept off my feet and into a dressing room where Shaheen got right down to business, and had me sized within minutes. She then brought multiple options to try on. By the time I was done, in record time, I was happily leaving with my new purchases. The process was seem-less, quick, efficient, and pleasant. I can't thank Shaheen enough for turning a typically miserable chore into something painless.
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October 2021 by Tammy Cloughley
I got my Daughters makeup done for homecoming! I Highly recommended the lady’s at the Mac counter!
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April 2021 by Shelle Cox
Melanie is the best! She truly wants to understand the look you are after and provides a great consultation based on her expertise. She is very skillful and talented. Highly recommend!
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February 2021 by Hannah J.
Loved they were all wearing mask. I learned that Dillards no longer carry Fashion Fair makeup. I was directed to the MAC station. There I met with the most pleasant young lady working the counter . Her name was Alicia. Probably not how she spells it. Lol!! Alicia helped me select the correct color for my skin tone. Also help me with all the things I needed to ensure my makeup is flawless & the setting spray is awesome!!! I will most certainly return to Dillards for my makeup needs. Thanks Alicia for helping make my 60th Birthday extra Fabulous!!
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November 2020 by Donna Brown
Funky dishes to match a cheap set.
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November 2020 by Donna Brown
No sales on black friday. Ugh.
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November 2020 by Sonja Richardson
I love the staff here. The hair cuts are always great and the products are good quality and trust worthy.
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November 2020 by Walter Fink
I was in the Mens Shoe department.They have a wide range of brands and styles. The sales staff was very nice, and were willing to help, in any way they can.
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August 2020 by Velda Dick
Nice to shop
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December 2019 by Alexandria S.
I went into this Dillard's to look at the Dior lipstick. I was placed in a chair and the sales rep put lipliner on me which was all over my face. Then she applied the lipstick over the outline of my lip. She applied foundation on top of my Estée Lauder double wear, which is already thick. My entire face was caked and I tried to wipe it off. She then put more on and asked if I wanted to buy the foundation and other makeup she put on me, I told her no thanks I'll just take the lipstick. So I ended up paying for the 40 dollar lipstick. I walked past the Clinique counter and I was very stressed out at this point... I went up to the Clinique rep and asked her if I could please have a face wipe and explained a little what happened. As I am wiping my face she told the other Clinique lady to "watch out for her": what does this mean?? ... I have never experienced such horrible customer service in my entire life. To talk about me that way because of my age? I am 28 but have a young face. I can't think of another reason they would talk about me that way. After buying 40 dollar lipstick I should be treated like a saint. Or at least with some sort of respect. I will never go back to Dillard's.
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December 2019 by Marianne Curtis
Melanie is awesome!
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September 2019 by Rosa Jones
Excellent shoe section
