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June 2024 by Megan Huffman
Ordered 160 photos today but there was no place in the cvs photo app to enter their own promo code that would've saved me $25. Manager checked me out and refused to do anything to help. She said to resubmit the order. If you're a manager, you can help in these situations if you so choose. All she said was to call some 1800-CVS number. Nah, I just won't be back.
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May 2024 by Jessica Evans
CVS is the worst pharmacy to exist. They have poor communication with doctors, prescriptions are never done on time. Customer service is awful. They never have anyone to get anything done
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April 2024 by Anum Younus
I had a great experience working with Rehana at the drive-thru today. She was very pleasant and friendly. She offered to use a coupon on my prescription which was priced fairly high and with the help of the coupon it became very affordable. I definitely recommend working with Rehana next time you are there!
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February 2024 by Corrina Hauer
Fast, easy, convenient drive thru. They are closed for lunch break from 1:30pm-2pm for the pharmacy.
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January 2024 by Kyle Reese
This place needs shut down.
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December 2023 by Cindy Campbell-Barnes - Home
So rude in the pharmacy!! I’m appalled.
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December 2023 by M E
I encountered discrepancies in pricing labels, and unfortunately, the cashier refused to honor the correct prices. This raises concerns about potential overcharging for other customers. Disappointing experience with poor management and customer service.
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December 2023 by Bradley Chapman
Just left from picking up my prescription and I was blown away by the compassion and empathy the pharmacist, pharmacy technician and staff were able to display while the Store was wall-to-wall with disgruntled persons waiting for their prescriptions. They had just been verbally accosted by someone who was determined to berate every pharmacy member for circumstances out the staffs control and against the pharmacy laws in the state of Kansas. They were extremely professional, and never once stooped to this person’s level. Thank you for being an awesome staff and caring for my family!!
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December 2023 by Angela McFadden
Bathroom was below standard. No hook to hang purse or coat. I would think they would be concerned about germs. Soap dispenser, hand dry were both broken. Paper towel holder also broken and towels were tissue thin. Floor in pharmacy was dirty.
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November 2023 by KFSKC
Yeah too many unwarranted negative reviews for this place. Very helpful!!!
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October 2023 by Adam Kramer
Who reviews a CVS, right? Well. apparently, the only folks reviewing this location are writing 1 star reviews. I understand, however, i have had 5 STAR experiences recently and I think it's just as important to highlight. Anyways, staff is friendly, drive through HAS been open, quick Rx filling for needed meds for my kids and very well staffed location. The app/texting works for this location also. Thank you for being open and for having your drive through open.
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October 2023 by Joanna Setterberg
I just went thru the drive thru to pick up my prescription. There was a very unfriendly girl working at the window, didn’t get her name, but her face was full of piercings. She asked for my husband to spell the name and he started spelling and she yelled out, “you don’t have to get an attitude”. They have always been so nice, this one person ruined our experience and reputation of this store for all.
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October 2023 by Kayleena Armstrong
We had been going to this pharmacy for over 10 years and our most recent experience will be our last. The pharmacist was so rude and short with both my husband and myself after I'd just been discharged from the hospital and needed to fill my prescriptions. It was to the point of us taking my prescriptions back and getting them elsewhere rather than continuing to deal with her snotty and disgruntled disposition.This was one of the worst customer service experiences I've ever had and added so much more stress to us. I cannot fathom why such a bitter and rude employee is allowed to continue making this place lose customers, even if she is the pharmacist. Labor shortage or not - this is unacceptable and we have transferred to another pharmacy.
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October 2023 by Tony Thurman
I witnessed the pharmacist and the company failing at many levels today. The CVS pharmacy in the Target store down the street just decided not to open today. There was no reason given, but I assume a staffing shortage. But with notice and no plan, target employees told an elderly couple who were scheduled to get their Flu and Covid vaccines to try the CVS down the street. After waiting in line, the pharmacist refused to honor their reservation and sent them home to make another reservation.Firstly, if as a company you fail to honor a commitment, it should be your responsibility to see that it is fulfilled somewhere else. Don't make your execution failure your customer's problem. Secondly, as a human, the pharmacist could have shown some empathy or compassion. If she had the power to help them, then shame on her, if she did not, then shame on CVS.I would like to hear that you tracked down that couple, apologized, and compensated them for the ordeal. If not, I guess I'll understand why this location currently has 2.2 stars, because some people were being too generous.
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October 2023 by Rufus St.Clair
The staff at this CVS are always friendly, yet professional, and greet me with a smile. That means a lot to an old Skaggs employee. Keep up the good work!
