CVS Pharmacy® in Overland Park is a convenient store that offers a wide range of health, wellness, and everyday products. Most locations are open seven days a week, making it easy for customers to get prescriptions, vaccinations, personal care items, pet toys, healthier snacks, and more whenever needed. The store features weekly deals and a rewards program called ExtraCare® to help customers save money. Additionally, services like same-day delivery and free CVS® Pickup with online orders help busy shoppers stay on top of their needs. The pharmacy staff at this CVS are highly praised for their kindness, helpfulness, and professionalism. Customers often highlight particular employees who go above and beyond, such as pharmacists who are patient, proactive, and genuinely caring. Many reviews mention how these pharmacists not only fill prescriptions efficiently but also take the time to explain medication details, address questions, and ensure patients understand their treatments. Several reviews describe how these pharmacists have personally helped resolve complex issues, advocate for better insurance coverage, and even change lives by recommending effective medications. The staff is described as friendly, attentive, and respectful, even during busy times or when customers are unwell. While the pharmacy staff receive high praise, some customers note that other parts of the store could improve, citing a lack of employee presence and customer service outside the pharmacy area. Nevertheless, overall experiences are positive, emphasizing the store’s helpful staff, competitive pricing, and commitment to making health management easier. Many customers express loyalty and appreciation for the employees’ dedication, and some suggest that longer lunch breaks for employees could further improve their experience.
Helpful staff, but the store needs a bike rack outside. There is no where to secure a bike or large stroller.
January 2025
Love how easy it is to get in get out and find what I am looking for if not finding it is easy to get help without searching all over the store for someone to assist you. Everyone is always pleasant.
September 2022
I have left bad reviews for this location before. Luckily for them they finally have a decent employee who knows what customer service is. You go Collin, they should put you in charge because clearly you're the only one who has time for customers and basic manners.
