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December 2021 by Jenny Paniagua
You know. Before I moved to KANSAS I’d go to the Chico’s on Plaza. I seen a poncho on the window display I fell in love with. I honestly shouldn’t of bought it due to the service I received. First of all when I asked to see it the elderly woman with the bob showed me it on the racks and when I kept trying to take it off the hanger to further inspect the poncho. She kept putting it back on the hanger and back and forth. I decided to go with the one wrapped up. In the bin. Now when I was picking it I didn’t like the small talk being made at the cash register with the other ethnic elderly woman. I felt very judged. Uncomfortable like. If I were poor or stealing or out of place being in chicos not sure. The poncho was nice the whole ordeal buying the item was UNCOMFORTABLE.
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June 2021 by Anita Mills
Shannon is awesome. She listens, asks appropriate questions, and is never upset if it you don't like it. The rest of the team is wonderful as well. Definitely recommend Chico's in Oak Park.
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May 2021 by Karla Cordero
I love it ,excellent store, good quality
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April 2021 by John Rau
My girlfriend loves this place. I just went in, sat down, and waited patiently, like any decent boyfriend should do. ???
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January 2020 by Judy Gifford
Love the staff!!!
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December 2019 by Akera. Renae
I give it 5 stars cause my grandma work there! :)
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June 2019 by L Lewis
nice place to go with your spouse or friend or significant other when you looking for something special or they're looking for something to wear will stop again courteous customer service nice selection
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May 2019 by Tracey Oltmanns
Always LOVE Chico's! Very clean, nice people and good prices.
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May 2019 by Donna C.
The store manager and staff are excellent. Customer service is always great. If they don't have my size, color they will order it. They always remember me and I love shopping there. 10 stars!
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January 2019 by Karen Lonard
Love Chico's! Clothes always high in quality and reasonably priced. Friendly people at Oak Park Mall.
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October 2018 by Julie Burke
Classy clothes for women
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September 2018 by Katie Willis
Love Ms. Ros she is the best!!
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July 2018 by Myra Opdyke
Everyone is so helpful.
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December 2017 by Lori Sprenkle
I gave this a 3 because my previous visit on Sunday, Oct 29 was a ZERO and my last visit on Tuesday, 12/5 was a 5++. Oct 29th visit, my SIL who shops only at Chico's and Nordstram's was visiting and went to Chico's - worse experience EVER. Two people working, 1 younger hispanic gal with long hair was standin with her back to the register and to the store opening into the mall was on her phone - NEVER looked up, was never acknowlegded - nothing. My SIL asked her a question, she barely looked up from her phone and was rude as hell. We were there to spend money, and let me tell you we were ticked. The 2nd person came from the back - she was working back there - asked a question of the girl w/the phone and she was rude to her too....2nd person said "I'll be in the back" and walked off. My family - 4 of us - spend a lot $$ there, and we were not pleased...we left in 10 minutes or less. I vowed I'd never return to this store. 12/5 Fast forward to Tuesday - my mom is visiting and she wanted to go to Chico's shopping as she had rec'd a 25% off coupon. I tried to tell her we should wait and go to the one in Wichita, which is 5+++ customer service. She was set on going....so I grimaced and said OK. My mom is elderly, and very hard of hearing and kinda high maintenance to wait on her because she can't hear or get around very well. Yeah...train wreck, right? WRONG!!! Customer Service makes all the differnece!!! We walked in and were immediately welcomed and asked what can we help you with, and mom was looking for a specific shirt she had seen in the catalogue.... Mary Carol - I hope I got her name right, and the other lady who was dressed in the leopard, and had beautiful curly black hair.....WE A++++! they were so patient and waited on my mom like PRO's....they got her some water when she started a coughing fit....helped her find the clothes she wanted, it was PERFECT. So, mom and I shopped till she pooped out. We spent a lot of $$ and I will tell you.....those LADIES did everything they could to make sure mom could use all of her coupons, and still get her additonal 5% off. We ended up buying more because of it. Shout out to you cool ladies that workd one Dec 5th! That is the type of service Chico's has been known for, and if you aren't working I won't even bother going in the store. Lost and gained a customer in 2 weeks due to the huge difference in Customer Service.
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October 2017 by Lenora Wuattoux
Shop for quality and style. Staff can help you put it together.