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March 2024 by Jack Rebarchek
Needed to talk to someone about the availability of shoes I needed, the phone went to voicemail saying they were closed during operating hours, I decided to use the text line and haven’t gotten through to someone for an hour. Extremely annoying and unprofessional.
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February 2024 by Steffen Riley
I waited today in line for the Jordan retro 4 and when the person doing the head count collected all sizes I was the last person to get size 10. A person hoped in line and was granted my size 10 even though the person who did the head count informed her coworker they belonged to me over the headphone. The coworker said he didn't care and since the guy was in line that's the rules first come first serve. He then proceeded to try and sell me the gentleman behind me last size 10.5 but the gentleman said they were his and the guy told me he sold my shoes and can't sell me the size 10.5 since they were the guy behind me.
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December 2023 by k kaila
2 years in a row I have come to this location to buy shoes and socks for Christmas gifts. Both times the associates have left the security tag in the socks. This year I took them back to the store to have them removed, only for there to be additional security tags on the exact items brought in to have the tags removed. The associates take no time, care or effort to ensure the customer does not have to come back several times in order to use the product the customer purchased. No apologies offered and now I have to go back a third time (once to purchase and now twice to have the security tags removed.)
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October 2023 by Halie May
Closes 25 minutes early. Came specially for something from this store and they had the gate closed with someone guarding it only letting people out.
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July 2023 by James Brantley
Good products. The only thing is theirs register lines are extremely slow.
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May 2023 by Marc Moegerle
Definitely a place for the younger sneaker crowd. My wife and I decided it was not the place for use to buy walking sneakers.
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March 2023 by Natalya Schmidt
Good sales staff. I felt good there.They had just what I was looking for.This place had shoes that the other places did not. I found exactly what I was looking for!
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March 2023 by Donnie Adams
The customer service was great. Prices are fair.
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February 2023 by Misha
The WORST and I mean WORST store in Oak Park, NEVER open on time, always an excuse as to why they can’t OPEN on time. I will NEVER come to this store, it needs to be SHUT DOWN and ADD something that is way better than this! I feel sorry for the business!
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February 2023 by Kaleidoscope Kenya
They dont answer the phone, I was calling the store as I walked in to see if someone would answer and guess what he didn't answer but was on his personal phone.I wish I could post a video but im not.Dont give this store your money.
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February 2023 by Teddy
Ordered 1 day shipping on my shoes and them mfs didn’t get here for another 5 days, like how is that professional? Worst store ever
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December 2022 by Denise Rhodes
Always fun shopping there.
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October 2022 by R H
I was there looking for Jordan apparel but I couldn't find my size...bummer.
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October 2022 by Keith Shives
This store always has the best customer service, also good stuff with decent prices!
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September 2022 by Cynthia Page
This store has the worst customer service ever. I asked sales associate to hold a pair of shoes I came back within the hour to purchase them and he stated they were sold and thought this was funny . Excuse me how tacky and unprofessional. With reading all the complaints I truly feel your company does not care will Not Be Back !!! I Will Let All Know !!!Worst Customer Experience Ever !!!