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December 2023 by Brendan Allen
Capstone was amazing with getting me a great rate for my insurance. Melissa and her team were extremely helpful and kind and I feel they truly went above and beyond for me to make the process as quick and easy as possible. Would highly recommend Capstone
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December 2023 by CMC USA
Outstanding experience with Dan and Melissa at Capstone. Comprehensive and candid advice on coverage. Quick and helpful on all requests. Offered options and very fast turn around. One of my best experiences with insurance agents in decades. Highly recommend.
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November 2023 by Ann Callow
Contacted Melissa about my renters insurance as I was moving. She was so helpful and made sure I knew what my coverage options were at the new place and for the items I will be placing in storage. I've always had a great experience and that is why I've been using Dan Ropar and his team to handle my insurance needs since 1997.
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November 2023 by Alexander Sharp
I've been going through Jess here for years. I call when I need advice and always feel like he shoots me straight. He's been great to work with and has been there a long time. I shop around periodically but never find anything worth leaving for.
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November 2023 by Kelly
I switched to State Farm following a recent miscommunication and misunderstanding. I ask discovered that State Farm does not impose additional fees like Progressive. Dan, in particular, tends to be abrupt and lacking in tact when dealing with matters resulting from his team's miscommunication and errors. He presents a pleasant facade when trying to sell insurance that may not be in your best interest. I recommend saving your time and money by exploring insurance options elsewhere.
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October 2023 by Patrick Corn
Raised my Insurance 1K annually without talking to us, wanted to cancel. Got harassed and essentially called stupid and that I didn't know what I was doing by Jess.
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September 2023 by Matt Go
I've been with Capstone for the last ten years because they've always found me the best auto and home insurance rates. And if that means I need to switch providers, it's always a very painless transition. Highly recommend them to anyone!
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September 2023 by David Marshall
Best customer service. They genuinely care which is rare these days. I was really impressed with the follow through. They made sure to answer all my questions and above and provided me with best coverage at an affordable rate on both my home and auto policy.
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September 2023 by Lauren Taylor
I connected with Jessica by chance going off google reviews and it was such a pleasant and easy experience! I would recommend capstone for your insurance needs!
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August 2023 by Amy Vandeloo
Capstone is the best! They help answer and explain any questions I have and let me know they have MY best interest in mind!
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August 2023 by Colette Panchot
Capstone Insurance Agency provides outstanding service, and I highly recommend them. I have been with them for many years, and their associates are consistently prompt and professional. They ask the right questions and get my family the best coverage and rates for our car and home insurance.
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August 2023 by Anthony Cappoferri
PHENOMENAL experience! The reviews speak for themselves. Alissa and the team in the office have on several occasions gone above and beyond in helping with my insurance. Thanks guys! Keep up the outstanding work!
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July 2023 by Megan Griffiths
Melissa was INCREDIBLY helpful. We are in the process of closing on a home and the insurance portion has been a mess. Melissa not only got us quotes but explained what the quotes meant. No one else that we’ve talked to has done anything except sending the quote itself so we’ve been very confused about what our insurance would actually cover. Not with Melissa- she helped us understand everything. Will definitely recommend to everyone.
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March 2023 by Travis Wears
Previous service here has been great. However, when my insurance rates were raised to a ridiculously high number, with zero claims, getting a better quote became problematic. I kept hearing excuses why the quotes were so high and when I did finally get a quote I was happy with, it magically raised by $500 once I decided to move forward with it. Again, when I asked why the quote was not accurate, I was given more excuses. Meanwhile, I got 3 new quotes, all of which were significantly less, offered higher coverage and were 100% accurate, meaning that the brokers or insurance agency promised the pricing wouldn't be raised once I agreed to the new policy. Insurance is tough already. A broker can help you wade through the mess. Once that broker becomes part of the problem, I suggest finding a new one. I shouldn't have to spend hours finding new policies because of the limited options and communication of the person who merely exists as a middleman between the customer and the insurer.
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March 2023 by Travis W.
Previous service here has been great. However, when my insurance rates were raised to a ridiculously high number, with zero claims, getting a better quote became problematic. I kept hearing excuses why the quotes were so high and when I did finally get a quote I was happy with, it magically raised by $500 once I decided to move forward with it. Again, when I asked why the quote was not accurate, I was given more excuses. Meanwhile, I got 3 new quotes, all of which were significantly less, offered higher coverage and were 100% accurate, meaning that the brokers or insurance agency promised the pricing wouldn't be raised once I agreed to the new policy. Insurance is tough already. A broker can help you wade through the mess. Once that broker becomes part of the problem, I suggest finding a new one. I shouldn't have to spend hours finding new policies because of the limited options and communication of the person who merely exists as a middleman between the customer and the insurer.
