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February 2024 by Darin S.
It would have been nice for them to tell me they lost their license to work in Samsung phones before I drove the hour that it took to get there. People, do your own due diligence, because these people want to get you in the store to buy more crap!!!! THEY WILL NOT HELP YOU!!!!
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February 2024 by Ken Flappan
Compared android watch with Samsung. They were more than happy to show me how they both worked. Went with android it was more comparable with Google Watch.
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February 2024 by Joyce Cullen
Waited 40 minutes trying for someone to come to the area of TV’s in the store. I was the 3rd person waiting. Of course two of us left!
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February 2024 by Chris Gatewood
Miss the best buy of old. But still a great option for quick tech on the go.
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January 2024 by Bella Dang
Beware of this Best Buy store. I want to buy a new laptop that has touch screen. A young men who works in the laptop, computer section. He is a scam. He told us to buy the surface pro 9 but ending up received it without the keyboard. He also scam us to buy the Best Buy plus membership!!!! BEWARE of this person. He absolutely tricks us. We are never believed from this store again!!!
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January 2024 by Bruce Cornett
Curbside pick up and very prompt and polite. Very good experience
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January 2024 by Ann Gwartney
No help at all. Greeter at door said may I help you and then just directed me to an area with no help. 4 people standing around in service area egnoring everyone.
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January 2024 by APS
Great deals and variety here! Staff is cool and very helpful.
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January 2024 by Eric Mason
They have gone down hill that's for sure. There were literally 8 employees standing at the entrance, when i asked for help finding something (i looked first) they scattered, nobody was willing to help me. They all acted like i was ruining their day by daring to speak to them. Everyone pointed to one guy who would not acknowledge me. When i finally got his attention, he was dismissive and waved his hand at the back of the store like it's back there. I could not find it still and had the same problem getting his attention again. He refused to walk 15 feet to show me. I never found it and wound up leaving. Terrible.
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January 2024 by Sara
Mitch at Best Buy Overland Park assisted me when I had some issues with my purchase, THE best customer service ever! Which is not common these days. (Old school customer service)This is so amazing where you have a store not just for purchasing but also helping after purchase.Highly recommend!Giving this Best Buy100 ⭐⭐⭐
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January 2024 by Orlando Augustus
Biggest waste of time today. Nobody knows nothing there. I taught that kid more about what I was there for than he knew. Smh...
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January 2024 by freddie wise
My customer service person was The BEST guy in BEST BUY. Helpful. Nice to chat with
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January 2024 by Brad Decker
Had to wait a bit for some help. But once I got help, they were very informative & helpful. Years back, it was frustrating to go to best buy because 9 times out of 10, the staff new way less about my topics than I already knew. This time I had a great experience!
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January 2024 by Leann Russell
Very friendly and helpful staff..even during cyber Monday when they were super busy.
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January 2024 by Rocks Tech In Telugu
Name itself says bestbuy
