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February 2024 by ismael chacin gonzalez
Good attention
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February 2024 by Megan Clement
Let me just tell you, I have never been treated so nicely at a car place ever in my life. Usually when I go into car places, the mechanics are rude and act irritated that you're there. But not here. They are so nice,so helpful and so professional. They gave me such good advice, and in the end they fixed my car at a great price. They have definitely earned my trust and my business! They do everything here and so I'll never go anywhere else again.
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January 2024 by Kayla C.
On 9/1/23 I paid $88.34 for an oil change AND cabin air filter. Today 1/11/24 I paid $82.47 for just an oil change. They claimed synthetic blend was the cheapest one that they carry now. Their labor charge went from $39.99 to $69.99 in 4 months.
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January 2024 by Madame Penguin
Took my car in to get the transfer serviced and they did a fantastic job! Very nice and professional! Totally satisfied!
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December 2023 by Brent Bettis
Thoroughly impressed with the skilled individuals. Transmission issues, resolved here.
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October 2023 by Stevie Phillips
Knowledgeable staff and quick diagnostics. Only downside was long Time to get parts.
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June 2023 by Mary Thompson
Aamco was wonderful Keep me updated on status of repairs, Efficient and fast. Highly recommend. Thank youServices: Transmission
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May 2023 by Adrian Pfantz
Mechanics were awesome. Hence why they received a two star. The front desk lady made difficult work of communication, wouldn't give even a relative time of estimated completed work, and was rude. Seemed she over charged me, then "gave me" a discount for inconvenience after being extremely rude and disrespectful, which made the price exactly what it was expected to be. Won't go ever again.
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April 2023 by Susan Kuchinsky
Hello, I am Susan Kuchinsky and I am writing to ask for help!!!! I am concerned about the length of time that my transmission is taking to rebuild. On April 6th I was at Ward Parkway my car would not respond when I put it in reverse. I had it towed to my home as it was past 6 pm and shops are closed. On Friday, the 7th, I rented a car. I went to your shop as you honor my warranty. I then had my car towed to your shop. I was told that you were very busy but you would work me in. On 4-11 you had the diagnostic work done. I came up to check on it. The transmission needed to be rebuilt , brakes, and power steering pump was leaking. The transmission was covered by warranty, the brakes and pump were not. I at that time wanted all the work done. Because I cannot get an estimate of when my car will be ready, I have cancelled the brakes and pump work . After calling several times and visiting the office, I still have no idea if my car will be ready in 3 days or 3 weeks. I keep hearing the when Alicia knows she will call me . She has been very polite to me but has not helped me I even asked if I could talk to the owner or shop manager. She said no. I called two other Aamoco to see what they would recommend. They both told my to come to the shop and demand to see my car and the transmission. Also to talk to the shop foreman. All this time I have had to rent a car. My rental car coverage per warranty is only partial and for the hours ASC says it will take to repair the car, so I am out several hundred dollars. I am a senior citizen and would very much like to support my neighborhood businesses. Right now I am feeling hopeless and helpless. HELP!!!!!!!!Service: Transmission
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February 2023 by Claire McKeon
As a 15 year vetran of the customer service industry, it pains me to post a "karen" review. However, given that Alicia (unclear on the spelling, clear on the disrespect I received) treated me as a karen despite my valid concerns, I see no other recourse but to do so.My boyfriend scheduled an appointment on Thursday for a transmission fluid change Monday at 2:30pm. Upon scheduling this appointment, he confirmed the make, model, and year of his vehicle.When he arrived on Monday afternoon, he was told that the repair would take no more than 2 hours. This proved incorrect, as a filter was needed that the aamco did not have in stock, and he found himself stranded without his truck as the shop closed. He caught a ride home and confirmed that he could pick up his truck first thing in the morning.Tuesday morning, he calls to confirm with Alicia that his truck will be ready, and is assured that it will be ready in the next 20 minutes, but that she will call back to confirm. She never called him back, so after 40 minutes, we drove up there ourselves.The truck was not ready. Apparently the shop also did not have the necessary oil in stock, and this was not discovered when the filter was ordered, nor was it noticed when the appointment had been originally made DAYS prior. When I asked why this was, Alicia stood up from behind the desk, condescendingly explained to me about AAMCO's appointment system/business model and became very confrontational with me. At no point did she apologize or offer a solution of any kind.In the end, my boyfriend and I went OURSELVES to pick up the oil needed to complete the truck, as Alicia was unable to provide us with any type of solution. Though he was reimbursed for the cost of the oil, he did not receive the complete service he had initially asked for, as Alicia was eager to rush us out the door.The callous disrespect for us and our time is unjustifiable. I'm not saying the customer is always right, I'm simply saying if a mechanic shop agrees to a repair, they should have the necessary parts in stock prior to beginning said repair. This way, the customer's vehicle is not held hostage for unplanned amounts of time due to sheer incompetence.Service: Transmission
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December 2022 by Dan Puntch
The transmission on my wife's 2016 Buick Enclave needed repair and the first place I had it towed to quoted me $8000 to replace the transmission and it would take two weeks to receive it. My wife is a manufacturers representative so that was unacceptable. I contacted Keith at Aamco in Overland Park and he quoted me approxamately $3900 or so and could get it done in three days. I was highly impressed with Keith's professionalism on the phone and thus took the car to him for repair. He kept his word as to timeframe and I was extremely happy with his honesty, professionalism and his keeping me in touch all along with the job. Thank you Keith. I highly recommend this business if you need and sort of transmission repair.Service: Transmission
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November 2022 by Martha Edin
I appreciate that AAMCO will diagnose your problem without charging you. That is a huge plus right there and got my business. Brought two vehicles in for transmission servicing and they did the work quickly and at a fair price. I would definitely recommend this business.Service: Auto engine diagnostic
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November 2022 by Judy Crichton
I have had both our vehicles repaired here, honest, trustworthy place. Would recommend to others.Services: Brakes
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November 2022 by DaJour White
Keith is a man for the people! A great guy and great quality service up there. 5 stars!
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October 2022 by john joseph
Finally found a place I can trust to do the work and do it right, and theyre quick and efficient. Got to my car right away. Always been apprehensive to find new mechanic thought I needed to find someone who knew someone but aamco is trustworthy and dependable thanks y'allServices: Steering & suspension repair
