Bob Allen Ford Ottawa is a trusted dealership serving drivers in Princeton, Kansas, and surrounding areas. Known for honesty, customer care, and quality service, the dealership offers a wide selection of new Ford models such as the F-150, Bronco, and Maverick, along with a variety of SUVs like the Escape and Explorer. Customers appreciate the friendly and helpful staff, noting that the service team is polite, quick, and treats vehicles with care and integrity. The sales team is experienced and knowledgeable, providing a stress-free and welcoming buying experience. Many reviews highlight the straightforward, honest transactions and the staff's patience in helping customers find the right vehicle without feeling pressured. Service departments receive praise for their timely and quality work on both mechanical and non-mechanical repairs, always with a focus on customer satisfaction. Overall, Bob Allen Ford Ottawa is recognized for its excellent customer service, trustworthy approach, and dedication to meeting drivers’ needs, making it a top choice for both new and pre-owned vehicle purchases.
I gotta give a big shout out to DJ and his team. This was probably my most pleasant car buying experience I've had in a very long time. He's negotiating fair, and he will listen to your needs. It was worth traveling over an hour just to purchase the vehicle!
September 2024
Great dealership and staff—cannot beat the service. Easy transaction as advertised. Will buy more vehicles there in the future.
September 2024
The service members in the shop are wonderful. I was helped almost immediately and everyone was so polite. I dropped my vehicle off, but felt like they handled my vehicle with priority. They did great work and didn’t make me feel taken advantage of like other dealerships.
