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“The service members in the shop are wonderful. I was helped almost immediately and everyone was so polite. I dropped my vehicle off, but felt like they handled my vehicle with priority. They did great work and didn’t make me feel taken advantage of like other dealerships.”
“My low tire pressure light came on when I was driving from Wichita to Olathe. I stopped at firestone, where a very nice gentleman check my tire pressure and aired up the offending tire. I asked if they can repair it before I hit the road, I was sent inside, told that tire cannot be repaired, that I need two new tires and that it would be several hours before they could do it. I asked if they had any recommendations so I can see if I could get it done faster.
I could not be more thankful that they recommended Anderson’s. Despite the fact that they had several other projects going, and closed in 45 minutes, they advised me to get 2 new tires as soon as I could, but my tire actually was repairable, and they would have me on the road today.
Approximately 15 minutes later I was back on the road and actually made my appointment on time. The staff was so friendly, helpful, and really saved me today. I cannot recommend them more highly.”
“Unlike some less reputable shops, you could send your wife or daughter to Bills Auto and take comfort in knowing they won't try and sell them a service that doesn't need done.”
“Super quick! Super kind! Wallet friendly! Took my mustang in to see if I could get my ac repaired. The front desk lady was amazing and super kind and honestly had most of my answers I was asking for. The guy (John I believe) was great , explained everything he noticed and seen. Gave me the run down on options via mechanic or not. 10/10”
“Tried to get ahold of another place for weeks with no reply to get my window motor fixed. These guys got me in next morning, fixed in an hour, and good as new, at a better price.”
“I had bought myself a muscle car last month and wanted to get the oil changed. Also check the fluid level in the rear end. When I pulled up to the door in my blown 1970 Prostreet Camaro they were all smiles!! The car sits a little low. It would have taken me some time to jack it up and use jack stands to make it safe. With their pit system they have easy access to the undercarriage. I asked if they could look for fluid leaks and anything that might cause problems or safety issues. With a lower front end, 18 inch wide back tires and a wheelie bar setup I would have to spend a lot of money & time raising the car up. I asked the man in the pit if he could see anything that didn't look right or might cause problems. He looked at everything from the front to the back for me and didn't see anything I needed to worry about. I brought my own filter and fluids. For the service and piece of mind I got I would have paid more than what they charged. Once I pulled in and got out of my car it looked like I had a pit crew working on it. It's been awhile since I'v bye had service like this. I recommend this business and I will be back. The best part was seeing the smiles when I pulled in. Then the bigger ones when I rattled the windows when I left!! It's a gear head thing!!”
“We got a screw in our tire on our way to family for Thanksgiving, and were frantically calling around to try to find someone that would repair it at 5pm Thanksgiving Eve. From the moment they answered the phone, I felt their friendliness and professionalism and they were quick to say they would help us. They got us back on the road quickly and with many smiles. I am thankful this Thanksgiving for this great team!”
“I thought my car would have been totaled after this. Thank you so much for the great work and quick turnaround! My car looks better then before the accident. Customer for life!”
“My battery exceeded its lifetime and finally gave in. They were really helpful and were willing to replace my battery even though it was trickier than most. :) By far not a simple installation but they tackled it!Service: Auto battery replacement”
“I grew up in Ottawa and have known the James family for a long time. I had some exhaust work done in the early 2000's and was given a fair price and great work. Fast forward almost 25 years and I drove 1.5 hours to have some exhaust work done on my truck by some folks that I know I can trust. Great work, honest pricing, and supporting a hometown business. Win/win/win in my book!”
“Fair, honest, and good at all aspects of car repair. Have used Carswell for 15 years. Rex will fix it right at a fair price and won't add on unnecessary repairs.”
“Most amazing company i have ever seen!!!! Everyone is so caring and helpful! They fixed our vehicle and it drives like new!! Definitely with be back for future needs for our vehicle! Most definitely a 5 star ? place to go!!!”
“The staff is very kind and accommodating. It's refreshing to go into a business and see people working hard to help customers. I will be doing all of my future business there and will recommend that my family and friends do as well! Good job Ottawa Firestone!”
“Extremely grateful for the Ottawa Auto Care Center team. They have always been kind and are willing to help and explain. I like their texting program that gives updates throughout. Will continue to use them in the future!”
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“I can't say enough good things about Andy's wrecker and repair. My truck is my livelihood and Jeremy has helped me on a weekend and now has stayed late on a Friday to keep me on the road. Jeremy and his crew are top notch. I would highly recommend them to anyone for their tow and repair needs!!!”