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April 2024 by P
The pharmacy worker who helped me was rude and dismissive to the people in front of me as well as myself.
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April 2024 by D M
Never have I ever in my life seen a more incompetent, unprofessional staff than these pharmacists at the store. They are incompetent, rude, unwilling to do anything other than the basic minimum, and even that’s a stretch. The male pharmacist hung up on me multiple times because he couldn’t figure out why his system wasn’t showing the same thing that I was seeing on my end and what every other location could plainly see. They Ran my card payment multiple times to the point where I received a fraud alert from my bank. They promised they would have my prescription delivered to me as I am disabled, and then one hour before closing told me they finally figured out what the problem is and I would not receive my prescription until the following day. Then hung up on me again.
It’s no wonder stores are closing and stocks are plummeting. I’m guessing they hire the rejects from other pharmacies that nobody else want’s because the level of incompetence was completely unbelievable. Do yourself a favor and go to CVS. Really anywhere else besides here.
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January 2024 by Dave M
Typical Walgreens. Expensive everything. Nothing special. I've had tons of issues getting insulin from here in a timely manner in the past, so I don't trust them for my diabetic supplies usually.
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December 2023 by Curtis Oshel
Called the Gardner store & was told there under staff and maybe on Sunday you could stop in for a Flu shot. Called the store on 151st & Ridgeview 3 times & was hung up on all 3 times!! Sorry Service in my opinion!!
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November 2023 by Jean Aubrey
Ordered holiday magnet cards on Friday last week . An hour later I received an email saying my order was ready.I went to pick up my order today ( Monday) and they could only find one part of my order . They said they were sorry that they lost my holiday magnet cards but said they would reprint them now but promised it would only take 5 minutes. So I waited inside with my 3 year old and newborn.They charged me full price even though they lost my order and didn't give me the 40 envelopes that were supposed to come with the holiday cards.Very irritated
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November 2023 by Payton Newlin
They filled the wrong prescription, I threw away the receipt which I know was my fault but I had the box and bar code and paid $45 for something I can’t use and they won’t refund me. Then I had to pay for my correct prescription on top of that. I was there 3 times. They also tried to blame my doctor for the wrong prescription when it was them who changed it. $45 is a lot of money to literally be wasted on THEIR mistake. Horrible service, they could care less about their customers. My doctors office recommended that I start going somewhere else because they have issues with them frequently.
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October 2023 by Bobbi Hogue
filthy restrooms....I assume it hadn't been cleaned in months. A/C wasn't working either. This place has been in decline for a while now.
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September 2023 by Rachel Hampton
I called because I had a question about a refill. Whoever I talked to wouldn’t let me speak enough to ask my question about the refill, just talked over me to say that they already had a call in to the doctor about it, which great thanks I already knew that, I just needed to ask a question about that call in. Instead of letting me speak and ask my question, she just repeated what she had said about there being a call in already in a tone of voice like I was infinitely stupid. So extremely rude. When I finally got a chance to speak and ask my question, she didn’t really answer what I actually needed to know but I was done being spoken to like that so I just gave up. Completely not a fan of their customer service at this point and will likely take this prescription elsewhere ASAP
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July 2023 by Brandy Jackson
Worst Walgreens and Pharmacy ever! Will not shop here!!! Prices always wrong and do not ring up correctly!
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July 2023 by M. Howard
Our family frequents this Walgreens. The pharmacists are incredibly kind and helpful.
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June 2023 by Pamela Olivarez
I would have given this place 0 stars if that would have been an option. The woman that helps in the pharmacy named Jennifer was so incredibly rude to me and the customer after me. I will not shop here again
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June 2023 by Corrina Hauer
Great service. Pharmacy is closed everyday for a lunch break.
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June 2023 by Cherie P.
Do not order pictures through the Picta app with this store! I received confirmation of the order, went in hours later only to find NO order! They assured me they would print them out. I came back again, hours later...NO pictures! I give up!
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January 2023 by Kit P.
Sometimes you need something quick from a drugstore. Really sucks when you leave work to drive 2 miles there, and it's still not open a half hour past it's opening time.
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January 2023 by C A.
I've been sitting in the pharmacy drive through line for over 40 minutes. One lady getting helped....for over 40 minutes. If something takes that long go park your car and go in! Take their phone number and call them when it's ready! I couldn't back up and leave because the line was 5 cars deep. I transferred one prescription to this location, but I'm not coming back. Terrible mgmt!
