Thrift Stores in Olathe, KS

“I rated 5 stars, not because I had a good experience ? but only because the Salvation Army helps a lot of people. But the truth is that I had a bad experience here today.I will still support this ministry and I will like to think that the lady (I think the supervisor) had a bad day and I understand that, but I will like to suggest her to be professional at all times, even If she's dealing with a difficult customer (In this case, probably me).I went to pay a lot of stuff (a lot) and I went to pay with my card but apparently there was an error. The cashier (I think she was new) had to swipe the car twice and I saw that the computer said the remaining balance is $40 approx from a $65 something, so she called the supervisor and I got an email from my PayPal account saying that I paid the amount of 20 something, (have to check again for the exact amount) and I got the email twice. So the supervisor told her that she had to press cash and then card and told me that I had to pay the full amount again. I told her that I already paid half of the amount but the cashier pressed something and it was asking me to pay everything again. I got worried and showed her my receipt but she told me that it wasn't correct because it said Kansas City and not Olathe, but the receipt was indeed from Olathe. So the supervisor got frustrated and kept saying that I didn't pay anything and I had to pay everything again because her computer was indicating to her that I didn't pay anything. At this point, I could've paid with another car or maybe cash but I wanted to check why I received the receipt from a payment and of course I didn't want to pay twice. So the line was really big, and not because of me because the cashier was really slow entering everything in the computer+ discounts from purple tags 50% off, but the supervisor told me: If you're going to check with your bank, go do whatever you have to do but, you have to get out of the line because we have customers waiting"I'm thinking to myself: So, I'm not a customer? Wow I felt so embarrassed by the way she talk to me in front of everyone, and believe me, the store was full. She treated me like a lier and at this point I told her to make a refund of what I paid, believe I really wanted to leave that place but I needed help with my situation that it wasn't my fault either. She told me that she couldn't refund anything because I didn't pay for anything. Okay, my best option was sitting down and contact my bank, by my surprise I had two transactions with the same amount but they were cancelled and I showed her my phone with the evidence that they were cancelled. I told her that I wasn't going to buy anything because the line was huge and she didn't even tried to assist me next, I noticed that her intentions were to have me do the line all over again wishing for me to get out of the store, so I told the cashier that was behind her, no is okay I'll go but thank you. Don't get me wrong, I've never seen her before, she might be a great person and maybe she had a bad day, maybe my haircut gives a wrong impression because is the Karen haircut, who knows?But she could've just given me a better customer experience and said something like: I'm sorry for your bad experience, I really want to help you, can you wait until we help the other customers to better assist you? She was supposed to find an answer or act like she was trying, just to make me think she cared. If you don't like your job, it not the customer's fau, never take it out on the customers and customers are not your enemy either. Customers help you to bring food to your table ?You have to be on your customers shoes and understand that just like you, we have to work hard and sometimes we make a sacrifice to buy clothes, food and stuff because everyone is in the same boat of inflation (or resesion whatever this is) and may those $20 dollars mean that now I have less money that I might not be able to recover. Sorry if I offended you, it wa”

“I have been to this location frequently as of late. Bree and Christian have both been exceptionally helpful. They are both very professional, courteous and clearly have bright futures ahead. The store itself is clean, well organized and I have always been able to find good value here. Outstanding!!!!”

“So this is my store. I love shopping here I have found some amazing deals. The prices are very reasonable, which is great for us Thrifters definitely a must see if you’re looking for anything at all, they have everything and good quality as well.”