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November 2023 by Dillon H
Short summary: Walked in asking what they charged for alignments, they asked for my keys, pulled jeep in, glanced at it for 15 mins, told me everything I already knew beforehand, and then forced me to pay nearly $100 for an "inspection" that I didn't ask for.I just recently replaced all my steering components and was trying to find a shop that could properly set my toe-in and caster angle since I don't have a good way to do it. I was trying to get a price from a few different shops on what they charged for an alignment and had mentioned it was a bit annoying because beforehand I didn't have death wobble and now I do, so I was trying to get that done so I could move on and replace more components. Instead of just saying what the price was for an alignment, I was asked to set up an account and give a bunch of info, also went out and took a picture of my license plate and I assume the VIN as well, even though I could've provided both of those while at the desk. Once that happened, I was asked to hand them my keys so he could pull in the jeep. I assumed he was wanting to check what the lift was to make sure an alignment was doable. For the next 15 mins he glanced over my suspension and told me all the things I already knew, mostly just my 5-6 year old rubber bushing were dried out. Took measurements relating to an alignment essentially the same way I did in a parking lot, which doesn't help because I was hoping for it to be put on an alignment rack and get digital readouts. After that 15 min ordeal he told me all the parts I should replace before an alignment and said he can either order them and they do the work or I can do my own thing. Said that I was already going to be replacing all those myself but still wanted to pay him for his time for looking it over (thinking it was just what he did since all I'd asked was the cost of an alignment) and only then did he tell me there was an "inspection fee". In total, I got charged $86 for asking what an alignment would cost, that's it. I could've gotten an alignment for that price on an actual rack, and the "inspection" notes didn't tell me a single thing I didn't already know. I didn't ask for them to look at it and I was never made aware of the fee until he was already completely done.Having helped start up and run a different offroad business for the past 5 years, I am absolutely floored over how scammy this is. If someone walks in asking how much a basic service costs, you give them a rough estimate right then and there. If they want something diagnosed, then you have an obligation to tell them that as soon as their vehicle rolls into the shop, then there's going to be an inspection/diagnostics cost. I'm now out that $86 which was more than the cost to replace all the bushings causing the death wobble that I already knew needed replaced. I didn't ask for it to be diagnosed, I wanted someone with proper equipment to set the caster and toe-in because it just got new components put in, and nothing else that I need to replace would actually affect those. Great way to make sure someone doesn't come back so they can't get ripped off again.
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August 2023 by Dave B
I'm from out of town and had this shop inspect the underside chassis of my jeep. I was hoping it would be good to go, but that's a perfect world. Well the owner found a few safety issues and I went ahead and got some of them fixed. He gave me good advice for the other issues. They were fast and friendly and knowledgeable. I would recommend this shop for jeep owners around the county here if you're in town.
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July 2023 by Wes Bird
I’ve taken my ‘98 XJ here several times and the service and experience is unmatched. They are extremely knowledgeable and experienced in everything Jeep, and they stand behind their work. It’s coming up on a year since I’ve had Stomper lift my XJ and I love it. I was getting an oil change at a shop closer to home recently and that mechanic brought up Jay’s name (owner at Stomper), talking very highly of him, without knowing that’s who had done the suspension work on mine. Jay has built a reputation, and it was a nice confirmation that he’s the best.
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April 2023 by Paul Rosenboom
Great people, wonderful service. Had a death wobble in our JK and Jeff fixed us right up.
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February 2023 by steven boissonneau
The team at Stomper is great. They went above and beyond. Anything you need from easy to complicated take it to them.
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December 2022 by Everything Audi
They call themselves mechanics but can’t answer a very simple question about a four wheel drive system not related to a jeep
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October 2022 by Heather Merino
They say they specialize in nothing but Jeeps, but replaces parts on mine that may or may not have needed replaced and did not fix my issue with the Jeep . Also told me certain parts were cracked and needed to be replaced , which in turn did not need to replaced at all . Had to take it to another mechanic that actually took the time to completely look over the entire Jeep and saw that those parts were perfectly fine and they actually found what the problem was and fixed it properly. Oh also they like to ignore your phone calls and never return calls . If I did that with my customers I would not be in business. I will never go to them again . Will not work with people that lie to me about my Jeep that needs to be safe to drive and can’t even be a good business owner and return a call or text .
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May 2022 by Raymond Hockman
I brought my 04 TJ in with some handling and alignment issues, Jay looked at the problem and was able to fix it after other shops told me nothing was wrong with it. The prices are fair and I'll be back if I ever need anything else down to my Jeep. Great shop !
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February 2022 by tony oddo
Stomper was great. Had a death wobble from all of the modifications that had been done to a TJ I bought. Jay took the time to go through my old Jeep and make it better the new.
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December 2021 by Jamie Forrester
Great people that do great work.
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June 2021 by Quintin Norris
Great people and they do amazing work. They found some issues that the dealership missed and they fixed for me. They went above and beyond service.
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April 2021 by Kate Neugent
Million/10. Good people, knowledgeable in their profession. You can tell they really care about what they do. Saved me in pinch and I’m forever greatfull ✌️
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February 2021 by Brandi
I've taken my jeep to Jay multiple times now. I'm extremely happy with the quick and reliable service, fair pricing and was able to get my jeep in at a moment's notice. He's up front about the cost and took his time to explain to me what was going on with it. I wouldn't hesitate to take my jeep back to him. Great guy, great shop.
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February 2021 by Stephen Senne
I cannot say enough good about Stompers!! I went to ANOTHER 4x4 shop and was told that they would have to switch out the whole front end of my Jeep JK. Decided to go to Stompers for a second opinion and that was the best decision I could have made. Jay did a free diagnostic for my "death wobble" and then spent about 15 to 20 minutes walking me through the problems and teaching me how to fix it myself!!! I was so impressed that he took the time to help me! It's so refreshing to deal with someone who's honest!!! They went out of their way to help me! I will be taking all my future business to Stompers!
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January 2021 by Christina Mullins
I will never take my jeep to any other shop! These guys are the most honest, fair priced shop you will ever encounter! They are always willing to help and discuss options and treat you right! They care about your safety both on and off the trails and thats a quality attribute!
