Ross Dress for Less offers a wide selection of the best brands and the latest fashions for family and home at 20% to 60% off department store prices. Customers appreciate the variety, noting that there is something for everyone, although some mention that the store can be a bit unorganized due to the busy traffic. The store is generally neat and well-maintained, making shopping enjoyable for many visitors. Shoppers often visit weekly, finding great deals and regularly discovering items they need or want, which they happily share with friends and family. The staff receives mixed reviews. The store manager is praised for being welcoming and friendly, providing good customer service. However, some employees are described as lazy, rude, or miserable, especially during busy times. There are reports of poor treatment of staff members, which affects the overall shopping experience. One employee at the register was notably friendly and helpful, but there were concerns about others being dismissive or unhelpful. Shopping during weekends can be challenging due to long lines and wait times, especially with larger crowds. Despite these issues, many customers enjoy their visits to Ross, finding good deals and a fun shopping environment.
