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February 2024 by Dana N.
Always helpful team. Pet trainer section is closed right now for remolding. Erin is a phenomenal pet trainer and was promoted to Asst Man at another location.
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August 2023 by Jennifer S.
We left speechless:Today along with my daughter and 2 young grandsons entered the store with plans to purchase a small starter fish tank and a few fish for my grandsons. After inquiring & asking for advise from "Terry" an associate working in the Fish Dept about what type of fish we should get for the tank we picked out, she not only discouraged us from buying any fish & said we should choose a different kind of pet and then proceeded to insult us by telling us we were being inhumane if we chose to put more than 1 fish in the tank we wanted to buy and she also refused to sell us the 2 fish that we told her we wanted to purchase. She also said " what are you teaching your kids" when we told her we just wanted to get a small tank for 2 small fish so the kids would learn how to care for a pet. Her personal opinions were offensive and very hurtful. My 6 year old started crying and said he didn't want it happen like this when he came to buy a pet. We left the store very disappointed and dissatisfied with this service. I am still in shock by this whole occurrence. I understand this persons advise, but offending us was unnecessary and unprofessional by all means.
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July 2023 by Tabitha D.
had a horrible experience at @Petco. I asked 15 minutes before they closed to get some fish for me and no one came. I asked twice and was told they'd be with me in a moment. No one came. I have a reef aquarium and was planning to get several saltwater fish and live rock. I've spent over 1K there in the last 2 days but I'll be taking future business elsewhere.
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April 2023 by Alka Agg
The groomer who was checking me in was very rude, first when I booked appointment for full groom for my dog they said everything is included in that when I went the day of my appointment she told me that teeth brush is not included and $12 will be charged separately for that . When I said that at the time of booking, I was being told that everything was included, she said, "Do you want grooming or not?" The teeth brush is not included. They are not professional and very rude.
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February 2023 by Melanie McStanton
Michelle and her grooming crew are fantastic. They all know our pups and are always so wonderful while grooming them.I can't recommend them enough. Two of my girls HATE getting their nails done (think shrieking like banshees in a bog), but Michelle effortlessly trims their nails without much fuss. It's a dream to have someone you can trust to regularly keep your babies groomed.?
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January 2023 by Google user
Michelle and her grooming crew are fantastic. They all know our pups and are always so wonderful while grooming them. I can't recommend them enough. Two of my girls HATE getting their nails done (think shrieking like banshees in a bog), but Michelle effortlessly trims their nails without much fuss. It's a dream to have someone you can trust to regularly keep your babies groomed. ?
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September 2022 by Paula Spencer
Great cut on my dog!
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September 2022 by Vince Weber
This team does an excellent job!
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September 2022 by Marloes Van Zanten - Kelling
Our girl was matted and beyond brushing grooming state. Vega wanted to see her before making a judgment. We set up an appointment and had Vega do her magic. She agreed that a shave was needed and did a wonderful job.
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September 2021 by Laura Stines
Very polite and so much patience with the dogs.
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September 2021 by Denise Nichols
The staff very friendly and very helpful unlike petsmart. I also like the pricing and the grooming staff asking me was I happy with the groom. GREAT JOB!!!!!##???
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September 2021 by Britney Rice
We LOVE our groomer Yolanda (Michelle). She IS the reason we groom at petco.
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September 2021 by Curtis Crandall
The groomer was great, precise, and followed our request to the tee and was on time.
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September 2021 by Terry Adinolfi
Ashlynn did a wonderful job dremeling my dog, Jesse's nails. I've been to two vets - Stanley Vet & Red Oak Veterinary Hospital and Woofgang Bakery & Grooming, for years, before my visit to Petco. In addition to doing the BEST job on Jesse's nails I've ever had, Ashlynn was very friendly and helpful with me (enduring several phone calls) and was very very good with Jesse. I've already made another appointment for 2 weeks out ~ ONLY with Ashlynn. Great customer service Ashlynn!!
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September 2021 by Shondelle Winfrey
My Diezel always received excellent service at the Olathe-Petco location. We are very please with Michelle B. and her team. Keep up the amazing work!