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November 2023 by Justin Kidd
New dealership is very nice. Comfortable chairs, a dog park and a good selection of free snacks and beverages. Service continues to be fast. Got an oil change with multipoint inspection in about an hour.
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November 2023 by Chad
I love the new location! I'm a long-time Olathe Subaru customer, and I was really impressed with my service experience today. My Service Advisor, Carly, was extremely knowledgeable, professional, and pleasant to work with. I received text messages throughout the appointment to keep me in the loop on their progress. The wait time was literally a fraction of what it used to be compared to their previous location. They have tons of private waiting areas and work pods for appointments that take longer, but I was in and out fast today.
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November 2023 by anthony johnson
Once again they have went above and beyond for me. I could go on and on about how great this group is but I will keep it short. I love everything about this dealership and ever single person that works there is truly sweet and amazing. There is no other dealer in the area can hold a candle to these guys.
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October 2023 by D B
I drive from Wichita to Olathe for my service. I bought my Ascent over a year ago and was by far the easiest, most transparent and enjoyable vehicle purchase I’ve ever made! I did most of my paperwork and transaction via internet and phone. Ariel and the staff are a great team. I’ve dealt with three other Subaru dealerships and believe me, this is the dealership where you should purchase. Service department is excellent and the entire staff top notch. Marie helped me out with getting a day and time for service and diagnosis of an issue. She went above and beyond. Made every effort to make my visit effortlessly. Very much appreciate this dealership. Looking forward to their new location and continuing success.
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October 2023 by Eric Schmidt
Great group to work with. Sales rep Ariel is quick to respond and knows her stuff. The entire team was very helpful and not pushy. Entire process once in the store was very smooth and quick. Loving my new Subaru.
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October 2023 by nodemo
Ricky, with Subaru of Olathe, helped me and my daughter through the process of buying her first car.A number of other dealerships were very pushy and annoying but Ricky was low pressure and responded promptly to all of my questions.All of the staff I dealt with, which were about 5 people, were very friendly and helpful!I was able to take care of some of the paperwork on-line which reduced the time spent in the dealerships. And the whole process was a smooth as it could be!I would also like to give credit to Alex, who is the Director of Sales, for creating and managing a great team!
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September 2023 by Adam Owens
I didn't end up buying a car here because I went with a different brand but wanted to leave a review because I had a great experience. Bryan, the salesman, was very knowledgeable, kind, and helpful. Jordan, the sales manager, was also helpful and understanding.I very much appreciated the fact that nobody at this dealership was pushy and that everyone was very patient as I learned about their offerings. I'd recommend this dealership to anyone looking for a Subaru!
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September 2023 by T C Gutierrez
Great experience. I was able to buy and pay for the car by text/phone. It came 2 weeks early and was perfect. Process and paperwork was easy. No admin. like so many other dealers!!! (Save $500-1000 dollars) Best place to buy a Subaru.
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September 2023 by Erin DiSanto
We just bought our Forester earlier this year and had our first maintenance appointment last week. We loved the convenience of the online scheduler, and the visit overall was quick and painless! It's so nice that they have a comfortable area to wait in, and that they offer complimentary snacks and drinks. They also washed the car for us! I don't know if anyone "looks forward" to these kinds of things, but I certainly won't mind when it's time to go back!
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August 2023 by Brianna Carter
We bought our first new car and Subaru here. We worked with Jeff. He was amazing. The whole situation was phenomenal. They were so caring to us, and helped us with every question we had. I will forever recommend Subaru of Olathe to anyone. Plus the swag cups we got were awesome! I love my new car!
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August 2023 by Stefanie Grunwald
As a person thats bought MANY cars before, thia was hands down the BEST car buying experience. Bryan and Jackie are the dream team! They were so welcoming and friendly. Not only that, they were extremely knowledgeable about the cars and amazingly patient with all of our questions.The entire time we were there, they always made sure we were comfortable, never let us sit around and wonder what was happening next, and the entire process was well run and organized. Additionally, ALL of the staff were super friendly and we felt like we were just there with old friends.Thank you so much for making my hubby so incredibly happy. I'll probably find him later in the garage, sleeping in his new car!
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August 2023 by Jessie Cunningham
The sales team was easy to work with, and the service department is the best in town! I have had a couple of issues with my car in the last few years, but the team was so helpful each time. I can not thank them enough for the work they have done. They have always been honest and involved management when they weren't 100% sure of something. I greatly appreciate that they are willing to reach out to Subaru on my behalf as well as take care of any warranty issues for me.
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August 2023 by Ayesha Station
My experience with Olathe Subaru was amazing. They made me feel like my time was valuable by making the purchasing process fast and smooth. I felt appreciated as an individual and that my business mattered to them. As far as my Forester, the drive is smooth and the gas mileage is great. I will definitely be a returning customer.
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July 2023 by Nick Handrich
Me and my wife had an experience buying a new car from Alex and Blaine! We took as many test drives as we wanted without any pressure and Alex kept us informed on every step of the process. We had a family wedding on the pickup day and Blaine drove the new car to our door to swap them out! Would highly recommend buying from them.
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July 2023 by Samantha Paulson
I was here a week prior and had to get a new tire from a sidewall puncture. I was frustrated and not happy but they got me squeezed in and got me taken care of. The following week, I scheduled an oil change here after I got treated poorly at McCarthy Subaru in Lawrence. Olathe is a further drive for me but even though they were busy, they got me taken care of ahead of the estimated time. I asked a question about my tire and Carly went above and beyond and looked into it and even refunded me from a past mistake last week. It wasn't a big deal but she took the time to take care of me. She was so sweet and kind and everyone here is very welcoming. I will only get my Crosstrek serviced here now.
