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November 2023 by Melody McIntosh
Disappointed there weren't any flats nor Birks in my size. Finally found some Birks at another store & bought 3.
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October 2023 by Elijah Miller
Off Broadway still has a decent selection, but not quite to the extent that it used to. The online store is amazing and easy to use, but the in store experience isn't quite what it used to be. The selection that they do have call still be hard to find in the size you want, even with a normal foot size. Still a great store, but not the 5 stars I used to give it.
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September 2023 by Racquel
This is a great location with many shoe options. The staff is very helpful. I needed shoes for my upcoming wedding, Dylan went over and beyond this past weekend to help me. Thank you so much and great job Dylan!
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August 2023 by Christina Mullins
When my daughter needed help finding shoes in her size, staff was no where to be found. Once we found 3 of them standing around talking together, one girl basically pointed in the general direction of what we were looking for and went back to talking. The young man that was with them instantly realized this was very poor customer service and came to help. The cashier was not much better. Great selection of shoes and even better prices!
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May 2023 by Rhonda D
Cashier not helpful at all in trying to get my size 9 from another store. Said system was down and whatever is out, is out. Seemed to have very poor customer service skills.
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May 2023 by Thad Packard
Best selection of quality boys dress shoes I could find in the area
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May 2023 by Gregory Ramirez
Wide selection of shoes with lots of great sales.
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April 2023 by Djillali Djemmal
The choice is good and the prices too BUT the staff needs training. the cashier accused me of theft... after buying my son's shoes she looked at my son's old shoes ? she told me to pay for it too.? ?
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March 2023 by Amy Warden
Found exactly what I needed for my daughter's wedding, plus some tennis shoes because...B1G1 half off!!
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November 2022 by Nathan Beets
The tall man was very friendly and helped me pick out a pair of skechers
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November 2022 by Derek Fiedler
Good selection for women, not so great for men.
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July 2022 by Nixie
I picked up some high heels today and they are surprisingly comfortable for how tall the heel is. I also noticed a vast collection of sale isles and quality shoes in the buy one get one half off sale which was awesome.
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July 2022 by Debbie Goode
Store is clean, not busy, was not greeted when entering the store. They have alot of inventory, but out of alot of sizes, very few wide options. If you wear a women's 6 or 7 medium width size, this would be a great place for you to shop. Alot of those sizes on the shelf. Staff is nice and will politely answer questions when asked. Worth a visit.
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July 2022 by M
Just spent $125. I walked up to check out and no hello...that's fine. He literally said nothing other than asking me if I wanted to sign up for rewards.... I pay and go to grab my recent and he just pushed it past my hand into the bag as he's saying have a good day. As Im walking away and the other person standing there reminds him not to forget to ask me about the survey. Let's not forget to treat people like human beings first. If you are suggesting a customer service survey be taken make sure you are providing customer service to begin with. Maybe don't pressure your people to ask about rewards and do surveys before handling the basics of customer service first. This was my first time to this location and I think I'll just drive a few more minutes to the mall next time.
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June 2022 by Fishguy 487
Has nothing to do with shoes but custom service is laughable ... Asked an employee who was stocking shelves to help me find a shoe and a specific size ... She literally was annoyed you could tell for inconveniencing her when she was literally the only one on the floor ... She took the shoe didn't say a word and walked away the shoe was not put away correctly and she just took the box and handed it to me .. seriously there are so many shoe shops and online services for shoes, I didn't have to come here but I did and I am a paying customer ... I definitely will be taking my business elsewhere.