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October 2024 by Chris Gamallo
Over promise, make excuses, don’t follow up. I don’t recommend. 0/10
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September 2024 by Alycia Campbell
Easy to schedule an appointment. Excellent customer service. They did a thorough job fixing our SUV. Highly recommend.
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September 2024 by Alyssa Cramm
Highly recommend this place. They did a great job with my bumper! First time getting my car done at this place and plan to come back if needed. Max has been great!
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September 2024 by Rachel Iuli
Kelly and Brett are amazing! They provided wonderful customer service and helped us out a lot. Highly recommend.
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September 2024 by Sahajveer Bajwa
Very Polite - Made Sure All Work Is Completed And That You Are Full Filled With Repairs
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April 2024 by Ana Cervantes
Great customer service. Very fast repairs. Got my vehicle back in 4 days! Easy great people to work with. Kevin updated me the whole time about the process
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March 2024 by Edward Kelly
Customer satisfaction
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November 2023 by Jacob Gilmore
Jennifer at the Olathe location was great to work with. She kept me updated throughout the process and was very patient when I had any questions (which was constant). Even while she was wearing multiple hats during the day she was also transparent about the good news and the bad news in terms of what they found which I appreciate as it made me confident they were wanting to do things the right way. They worked with me on ensuring we got the right parts while trying to keep costs down as much as we reasonably could. I would definitely recommend Crash Champions to others based on this experience.Services: Electrical repair
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November 2023 by Ngan Tran
Rachael is super nice when I called to ask for an estimate and ask some questions about process.
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August 2023 by Nitesh Joshi
I went in the shop for getting an estimate for my car front bumper, the process was easy and fluid
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July 2023 by Maria Speidel
Our van was hit. The driver’s insurance company (probably overwhelmed by claims) took forever to get back to us and when they did there were major miscommunications between each other. But Ken from Crash Champions knows the process better than the insurance companies. He called them for us multiple times, explaining to them things they should have known already- releasing so much stress for us. All the staff were extremely patient with my many questions and kind. If I could give them 10 STARS I would.Services: Electrical repair
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November 2022 by Donald Powell
Auto and truck repairs and painting. Very fair in pricing. Quit paint jobs.
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November 2022 by John Porter
I have used Metro in the past for several years and was very happy with the service they provided. I called them requesting to come in for an estimate. When I told them the car was a Plymouth Prowler, they flatly refused to even look at it. I explained it was some bad scrapes under the front due to curb rash, nothing serious. They still refused. I cannot understand why they are so closed minded about this vehicle. It looks like I need to find another shop for any future work.Service: General repairs & maintenance
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September 2022 by Greg Wilson
Spoke with Valerie from this business, called (3way) with my wife asking when the vehicle will be done , we had already received a message that it be done the 7th, she advised that it wouldn’t be done , but never called or messaged to advise us of this news, at some point me and my wife were speaking at the same time , realizing that we can’t communicate this way I shut up , at that point Valerie tells my wife she needs to quite down, my wife explained my husband is no longer speaking , why are you speaking to me this way , Valerie hangs up , call back no answer , called again spoke with boss he was polite advised of ETA for vehicle to be finished, my vehicle at this point my vehicle has been there 2 weeks , to be honest I don’t think they care you hear black voices and all customer service goes out the window , we’re hard working people working on our degrees, why do we deserve to be treated that way. We just want to be treated like human beings , is that to much to ask for. I’m dropping GEICO insurance customer service is 0.
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August 2022 by Beth Panther
What was supposed to be a 3 day repair has now been 2 weeks. No phone calls. I have to call them to find out what’s going on with my car. First it would be done Wednesday, then Friday, and now it’s Saturday and I’ve heard nothing. Place has gone downhill since Dennis left. Used to be great—have used them many times in the past.Service: Body & Trim
