9AM - 10PM
16250 W 135th St, Olathe“My husband and I went in to get his work boots a couple weeks ago, this is the only place we come to due to the amazing staff! Shawntell is very nice, helpful, and very knowledgeable. The service here is always outstanding and we will continue coming here!! Thank you guys!”
10AM - 9PM
14625 W 119th St, Olathe“I really enjoy the basic heavy hoodies from the men's section as well as some basic other pieces from the women's, even though generally the store does not suit my style. The location is about on par with any other old navy location or similar store; mostly young, friendly staff but a little messy due to the amount of product they are moving. And there's always a fat clearance section.”
10AM - 9PM
15185 W 119th St, Olathe“Super helpful staff. My first time buying work boots and a woman, I didn’t get her name, immediately came over to explain to me the different types and recommended a couple choices which I ended up buying from.”
“All 5 stars go directly to the customer service desk last night! I was dropping off a number of Amazon returns, along with a pillow I had purchased at the store a few weeks earlier. Each Amazon item required a different QR code scan, and they were taken care of quickly and efficiently. Then on to the pillow... We had purchased a number of pillows for visitors recently from other stores and I bought myself a new one from Kohls. I had accidentally put the Kohl's pillow into a bag from one of the other pillows. The woman at the customer service desk tried scanning the pillow a couple times to no success. She then looked up to see if they even sold that brand. When I said I may have used the wrong bag, she opened it up, and tried to find something that identified it as a Kohl's product. Another associate came over and found on the tag that it was, but no identifier of which pillow it was. They then called back and had two additional associates start looking for pillows that met the physical description of the pillow. After a short wait, they appear with two pillows, one of which matched and they completed the return. I was gobsmacked! Who puts this much effort into a single item return? And not even a big ticket item. Just wow!”