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February 2024 by Mark Stevenson
I'll never buy something from here if I have to pick it up in the back yard. Most of the store is fine. Helpful staff, decent prices. Hate the stupid rebate program. But I have twice had to pick up an item I just paid for in the back yard, and good luck, you are on your own. Wasted about 20 minutes trying to find my item. Was given wrong directions by 2 people and eventually found it, unmarked except for the SKU in the item its self. Menards must be doing well, because they certainly don't need my business.
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January 2024 by Karen Howard
It was ok, I wish menards would: put the holiday stuff lower than 50% off.▪︎And also one on the sales floor to ask any prices.▪︎That is not handicap friendly to have to walk all over the place to find someone to help you. (No employees to be found on sales floor).▪︎Plus my cashier, didnt know the 15% percent off the everything that will fit in paper bag. The cashier thought it was for only 1 bag. I advised her it is "Each Bag" a customer has. I guess who ever does training, missed some items, wonder what else was missed.
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January 2024 by m weston
Always find what we need. But today is no rebate day.
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December 2023 by Carl Hagerman
Rude personal at deskMatter of fact person at registerNo yard men to load out osb or roofing. No show no show . Called 3 x.. walked to order desk from.barn 2 times . Drove to desk . Waited ..... 1 guy inside but not at desk . Finally got 1 yard man to help hat the end
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December 2023 by Justin Holstin
Just a note. None of the power scooters are charged. Oops. One of the 3 is. So, might call ahead. Makes it a little difficult to help others shop when they don't have mobile ability.
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December 2023 by David Belpedio
My wife and I used their deck program to design and buy our new deck. Turned out to be a terrible and disappointing and EXPENSIVE mistake. Menards has lost our business for good and we’ve had much better experiences with Owen Lumber. Go there instead!!!
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October 2023 by Jamie Hall
We are doing a bathroom remodel, and we have had the very best customer service at Menards! They had everything I was looking for, had selection, and best of all, the young men who helped me were so kind, and helpful! Sometimes I feel like an inconvenience to people while shopping, but not here, such a great place to get everything you need. Thank you Menards for caring for your customers!
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September 2023 by BennyCriss12
Menards is perhaps the greatest store that has ever existed. You want to get play wood, roofing, and a gallon of milk all at the same place? Look no further Menards has got you covered. This is probably one of my favorite stores to just walk around and get ideas for home improvement projects or just fun hobbies to try. They also have every piece of hardware you could imagine, every screw bolt and nut you could imagine they can provide it. I also really like that there are multiple examples and pictures of each different railing, tub or shower, or fence set up. So you can imagine how it would look before you purchase and install anything. Also the checkout system is pretty nice, one of the few places where someone else actually checks you out still. And there are always rebates where you can mail in the receipt.Overall I would highly recommend stopping by Menards and buying some soda. 10/19
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August 2023 by Jerry Tuley
Just left this place. I went in to buy materials for a fence, including stain. I sat in tbe paint department a good 5 min. Walked the length of the store all the way to the lighting department. Not one employee. Finallyfind someone to help me. As i am leaving I spot the manager (Vazaun) and l tell him know about my issueVazaun immediately becomes argumentative. Instead of acknowledging the situation, or dare I say maybe even aplologize, he treats me as if its my fault.Vazaun may not have been the best choice for store manager. In fact, i would opsuggest finding a canidate that has more experience, therefore better qualified.
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August 2023 by gary duggan
Looking for outdoor compatible ceiling fans. Not only did they have them, but Patriot brand! Made in the USA !!! I'll always pay more for US made products than those made in China. Had them installed and they are of great quality. Buy American, hard to find sometimes, but if you take your time you can usually do it.
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July 2023 by Jennifer Zeller
Truly the worst customer service in any Menards location ever!! After not being able to locate an item in it’s designated spot, we tried to get the attention of a worker named, Johnny. He heard us but ignored us (he looked up right at us) and continued to organize some pipes on a cart. So I said, ‘hey’ again but slightly louder to get his attention. He then started storming towards me like he was going to get me physically while yelling at me. It was terrifying. He also yelled at me stating that he was busyworking on something. He then stormed off saying he would find someone and literally never returned. Even 15 mins later he was nowhere to be found. He never went to get us help. We had to ask another employee to call the manager on duty to speak to him. The manager in duty was pleasant. Seems like Johnny shouldn’t be working in an establishment that requires him to be in customer service. If you would like to enjoy your trip to Menards and get help when needed without be verbally assaulted and darn near physically assaulted, I’d suggest avoiding this location! Make the drive to another location. I’ll never return there again!!
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June 2023 by Liberty Alden
Went to Menards to pick up a load of lumber like we do regularly. I have never in years had a problem with yard help.Today we were idling out of the lumber barns when a forklift came in the back entrance and turned sideways and parked right in front of us blocking the entire exit. We waited thinking he was repositioning to stock lumber however he parked blocking the exit so 2 guys in a truck could load a stack of lumber of his pile board by board.Being much annoyed we got out and moved some other dunnage so we could get by. The employee and the 2 guys just laughed at us.I guess it's okay to block everyone in the entire barn from exiting and think it's cute. Won't be going back to this location ever again. Ridiculous and inconsiderate at the least.
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June 2023 by Christopher Kuehl
Do NOT waste your time and money. We bought cordell cabinets from Menards. They are particle board frames and as you can see they had several areas where the particle board was in very poor condition. These were $600 cabinets and they are not worth it at all. They took 5 weeks to ship to us and this is what we got. The only way to fix it was for us to haul them back to the store and reorder them and wait and hope they weren't in terrible condition. 100% do not get these cabinets - you will regret the price and hassle for an inferior product and the poor response from menards in trying to remedy it.
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May 2023 by Einstein
Corporate thieves. The return desk kid was too busy joking with coworkers to hear me say my original bank account had been hacked and closed. He then refunded my money to this nonexistent account and laughed saying the managers could fix it. Wrong. Manager Jake told me that my money was "floating in space and it was the store's fault" but he would not fix it. I wrote corporate detailing everything but they only said thank you for my business. This is gross negligence and blatant theft. Such a dangerous place to spend your money and should never be trusted. Remember that anything you buy may not be returned with a legal refund.Update: Menards has responded here with a blanket reply telling me to contact the manager and signed with a random name and the Menards team. They called this a bad experience but it is blatant theft. An unacceptable lack of responsible caring regarding the total of customer support and unprofessional deficit of leadership in this store. They stole my money and I have receipts. Buying anything from this store is a total gamble that everyone should be aware of. Shame on this dump.
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May 2023 by Don Tabor
I'm still learning the store. I try to explore a different department each time that I stop for something. I'm usually surprised at the tremendous variety.