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February 2024 by Terelle Arnett
The new management is on their game! Thanks for your speedy services!
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February 2024 by Daniel
I absolutely love bringing my vehicles to this location. The company I work for brings our fleet to be serviced here and they do a phenomenal job! Any time I bring my personal car, they do a great job too and the customer service is incredible. They are always prompt with the work they do and never try to charge me for things I do not need. 10/10 would recommend coming here if you are looking for somewhere to take your car!
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February 2024 by Blanca Marin
Jeremy and his team were very professional and helpful, definitely recommend them and will be coming back for future services.
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February 2024 by Marcie Tomb
These guys really went above and beyond. I rent a car for work and the rental company pays for maintenance but I have to take the car for service. Martel spent about four hours on the phone with that company and I know because part of the time they insisted he conference me into the call. I appreciate Martel so much for doing this because they were not overly pleasant to deal with. Jeremy is just as nice as can be and checked me out. Parker did an amazing job fix everything that was wrong with this car and I am so grateful to all of them because this was actually the second place I visited yesterday. The first one started listing off items that wouldn’t be covered and Martel got everything that I listed covered!
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January 2024 by Lesly Boston
Good price here and done fast
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January 2024 by Carmen Simone
Mike went above and beyond for us! He spent a lot of time and effort to figure out my situation. Thank you for getting to the bottom of my car issues!
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January 2024 by Michelle Thompson
Went in for an oil change and to check driver rear because I could hear loud noises ever since I hit a curb. Turns out my curb incident caused more than a little damage. Martel was very helpful and took the time to explain everything and even showed me the problems. I actually understood what I was paying for which never seems to happen when us ladies take our cars in for service. Martel provided me with top-notch service. I was very satisfied with my Meineke experience.
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January 2024 by Luke Hougland
I came in because of an oil change and tire rotation coupon. I selected coupon online and also brought in paper copy, and they almost didn’t give the discount.I was the first appt of the day. The mechanic came in about 30 mins after open. I was the only car being worked on the entire time, and it was disheartening to hear the guys joking around, watching videos, just not focusing on their job, while I wait for over an hour and a half for them to complete a tire rotation and oil change.On the bright side, this makes me consider wanting to be loyal to a car shop, that thoughtfully prioritizes the customer and the customers time. Leaving this review for accountability and so this shop has the opportunity to improve, I hope it does
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December 2023 by Karen Lawson
I had a less than positive experience with the previous owner at this location and took my car in for an inspection since they had done the original work. Much to my surprise there was a lot more wrong with my car than I had anticipated and they even took me into the shop to show me the issues rather than just telling me! Mike and Martell worked endlessly to get as much work covered under my warranty and even keep me within a budget for items not covered. The “fix now, pay later” option was perfect and at zero percent interest it didn’t cost me anything out of pocket. I can say my car has never run better, including when I purchased it! I would most definitely go back to this shop and plan to for my other vehicles as well. These guys are professional and honest which is rare these days!
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November 2023 by Amy Webb
Booked an appointment yesterday morning for an oil change after finding a great Groupon. They got me in right on time and the two guys at the desk (Mike and I missed the other one's name) were so friendly and took the time to answer all my questions. I was asking a lot about what I should be budgeting for in regards to upcoming maintenance and Mike was very knowledgeable! I really appreciated the experience and will certainly be back.
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November 2023 by Trent Dunaway
I went in and asked them to price out fixing a stolen catalytic converter and diagnose and quote suspected oil pan leak. They were very friendly and labor rates were fair. The part prices seemed way too high. O2 sensors $450 and $360, can buy at any auto store for about $50 each. Oil pan gasket $350, $25 at auto store.... etc... also the oil leak turned out to be coming from a solenoid valve cover near the top of the engine, not the pan, which they missed. I would expect pros to catch that. Only giving 2 stars for friendliness and the fact that I came in 30 min before close on Saturday and they still helped me...otherwise would be 1 star
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November 2023 by Matthew Purtle
I’ve been going to this Meineke for at least 5 years. Lots of work on all 3 of my cars. They get stuff done as quick as they can and do a great job. I’ll be continuing to take my cars there. Great group of folks there.Services: Transmission
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November 2023 by Codi Willard
Took my truck in about a month ago to get an oil change, a brake job, new spark plugs, and get a ball joint replaced. Drove it out of the shop, and it started dying when I started driving it. Brought it back in they supposedly found nothing wrong. 2 days later come out to my truck, it is leaking oil(never done that before). Took it in, they told me they had used a cheap part to connect one of my hoses, replaced that. Worked fine for a good month. Got new tires put on a week ago, and a couple of days later it started making whistling noises when I was accelerating, and grinding when my steering wheel would turn to the left. So I took it back to them to make sure it wasn’t something that had gone wrong from what they had “fixed” previously. Said it was something different and told me that my tie rod was in bad shape and that was the issue causing this problem, which I then asked how they didn’t see that when I brought it in previously, said it may not have been as bad then, you have put 2k miles on it since. Ok makes sense, fix that since you think that is the issue. So then they call me and tell me they fixed that, but the problem I had brought it in for was still there, and they think it may be my tires. I said my tires are brand new, not sure how a mechanic can’t tell that I have brand new tires. So essentially they wanted me to pay $711 for something that didn’t fix the issue
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November 2023 by Melody Freeman
I had the pleasure of working with Mike at the Olathe location. He was exceptional! Explaining everything, keeping me up to date on the progress. This location definitely won our family’s business! Thank you Mike for restoring my faith in Meineke!Service: Auto maintenance
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October 2023 by aaron faimon
If not for the coupon I purchased, I would not return. They sat in shop upon my arrival on break.. all employees. After about 10 minutes I stepped into the shop to let them know that I was there. After a wait, they came to the counter. Then charged me for tire balance but only did one tire. They didn't even rotate tires or check the air. . The service was charged for tire rotation and oil change and I paid extra for balancing all tires and only one was balanced.Services: Tires