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January 2024 by Debbie Sextro
We have belonged to the Mainstreet CU for many years. Loved the ease of transferring funds when our children were in college and love the number of places to use the ATM without charge. We don't have a need for extended banking services (purchasing foreign currency) so this is perfect.
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January 2024 by Natalie Raney
We had excellent service opening a new safe deposit account. We were also pleased with the pricing.
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December 2023 by Melanie Martin
Went in to have a form notarized, which is a member benefit, and they wouldn’t do it because the only person who could do notaries was waiting on someone who was already late to an appointment.
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December 2023 by m bigelow
Great Credit Union. I would like to see one built on the East side of town at 151 and Nall!
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September 2023 by Tina Graddy
I've been to member of MSCU for a long time and always found them to be courteous, friendly and above all knowledgeable of the banking industry. This past year though I've noticed the lack of prompt attention at the drive thru window. This has been at 2 different locations. If I'm the only car at the window why do I sit and wait 3-4 min for a teller. Maybe it's a lack of personnel but sometimes you wander if their just not being attentive. Still I will stay strong with them.
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September 2023 by Patrick Larkin
Walked in and was greeted with a friendly good morning and a smile from the person behind the counter. my transaction of obtaining a cashiers check and other funds was fast and easy.
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September 2023 by Harris Deutsch
We have been members for decades. This Credit Union does it all. All employees are professionals and cordial. They communicate efficiently by phone or email. They offer many services that we gladly utilize. In fact though we moved we continue to be members and gladly make the 27 minute drive to the Olathe Branch when necessary.
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September 2023 by Mr. Handyman of Olathe, Gardner
The entire team at the Olathe location is friendly and efficient, and Brandon Sparks stands out for providing consistent, exceptional service.
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September 2023 by FB
Walked in yesterday and was greeted very friendly. She recommended new convenient options to me.
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August 2023 by Marilyn Naumann
Brandon helped us set up some accounts easily and with great understanding of our questions.
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August 2023 by Kenneth Castinado
Was a good experience, I had not meet Mollee Anderson before yesterday but she made me feel as if we had lnown each other for a while and helped me achieve what I wanted and needed for my money, she was pleasant and very helpful.
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August 2023 by Dea Stevens
Everyone is always very nice, professional, down to earth and extremely helpful. I love my bank.
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August 2023 by Jenny Martinez
Everybody in the building is very friendly and easy to work with. No wait time.
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July 2023 by Scott Knight
One of the best places I have ever banked with. They just have one flaw: there is no “by end of day” grace period for overdrafts. They ding you instantly for it, and they don’t do refunds if you’re the cause, i.e., you mistakenly transfer money from one account to another; there is no “undo”. Once you go below zero, it nails you. My last bank would send notifications when an account went below zero and allowed for transfers by end of day to cover overdrafts. I’m gonna miss that.
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June 2023 by Anna Folsom
Brandon sparks was great at explaining everything and was a great help at helping me open an account.
