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December 2023 by Robert Sturgeon
I came on a great day. No waiting for the drive through window.
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December 2023 by Michael Ratliff
A real good bank I have had no trouble at all with them and staff is really nice and helpful
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September 2023 by Mike Roth
For the third time in the last 8 Months Main St. credit union has messed up on my payment and made it appear that I am late. I have not received late charges because it is only a day or two after my due date on the 15th however the transaction was withdrawn from my bank account, and Five days before Main Street credit union post my payment. They have had my payments and apparently keep on forgetting to update my account. Very displeased and dissatisfied with their customer service as well.
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September 2023 by Phil Strawn
My experience was great it's the request for my opinion everytime I make a physical visit that I have a problem with. And an even bigger issue is I can't just discard the email, I get a follow up request if I don't give a review. Gets old real quick. I have better things to do with my time.
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September 2023 by Weslie Clark
Very pleasant experience. Julie and Jon were very accommodating. Highly recommend
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August 2023 by Myla Vong
I was going on vacation. I called ahead of time. My card didn’t work. I got charged a “not available fee” I shouldn’t have been charged when I called ahead of time. I called again to let them know again. They said okay it’s good to use now. Again “not available fee”. Had my s/o call. Again said it’s good to use. But I again got the “not available fee” I called AGAIN. and finally it did work. I asked if there would be a process I’d have to take or any extra charges from being in a different country and they told me no. That wasn’t the case. This isn’t the first time I’ve had to call multiple times and they didn’t do anything. I don’t think I should have been charged for my card not working when that was on their part. THEY failed to listen and do their job so I end up getting charged for that? They failed to tell me I’d get charged for transactions after I asked and they had told me I wouldn’t. The service and experiences I’ve had here, not great.
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July 2023 by Vern DeNoon
Excellent service, very knowledgeable and experienced staff. I enjoy banking with Mainstreet Credit Union and I constantly refer people to them when asked about a good banking system.
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June 2023 by Tsegaye Melaku
Excellent serving,polite approaching and almost with out lining service is found in Main Street Credit Union.Thank you!
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June 2023 by ken archambeau
Great and I mean great customer service, Thank you Mary for making it fun...your the BEST!
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June 2023 by Darryl Danner
Great, as always. The staff is always friendly and helpful, whether depositing a $4 check or a withdrawal of hundreds.
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May 2023 by marco mingorance
John, Felicia and Mary all did a fantastic job on my recent interactions with them. Very friendly and accommodating. Excellent one on one customer service! I highly recommend this bank!
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May 2023 by Richard Keeney
My wife & I had a concern regarding our soon to expire Debit Card & also the need to close an account no longer in use. Brenda explained the delay regarding Debit Cards & quickly closed the no longer used account, took no longer than 5-6 minutes, that's what I call efficient! Thanks Brenda.
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May 2023 by Patricia Chadwick
It was great. My teller was very friendly and was able to solve my problem pretty quick. Took care of everything immediately. Thank you
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March 2023 by Jack Thompson
The staff here are incredibly friendly and helpful. They don't get irritated when you ask them to explain how stuff works like most places. Their good reputation is well deserved.
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March 2023 by John Kempenar
Took 1/2 hour to deposit money into account. 2 tillers and 2 people in front of me. Would leave bank if I wasn't a member for 40 years because it would hurt my credit score...
