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March 2024 by marty smith
Great place helpful staff
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January 2024 by antonio gotcha
a blue Hyundai car continues to drive in and out of this business with complete disregard for public safety. must be an employee because it has happened multiple times in the past. I can't believe a business would allow their employees to continue this behavior.
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December 2023 by Steve Busch
We have a lot of Marvin windows in our aging house and have worked with Millworks over the years and until this recent service call, we have had great support for replacing our Marvin Windows as needed. Patrick was the gentleman who provided this great service but he has apparently retired. I don’t know who is running the shop now but the quality of workmanship with a recent request was minimal. The most disappointing thing was the lack of support once we call to ask them to complete the trim install (window replacement was done but trim work which was clearly rotted was beyond what they could do because “Marvin didn’t make those parts any longer”. And I am no longer guessing about what Millworks really means is “Distributor”. No custom Millwork from these guys that is a fact based on my experience. I hope a Marvin representative follows up with this but I have been told by an office worker at KC Millworks that they can’t do anything about this problem. They don’t do Millwork apparently despite what their website states…they could try and prove me wrong but Inhave asked repeatedly for help so they gave me some pices that don’t fit so I could modify them and perhaps make them cover up the bare window insert…
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April 2023 by David Nielsen
Another very fast unload and very friendly receiver
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February 2023 by Alphonse Mendy
An advise to potential and current customers, immediately inspect your order and material when delivered. KCM will not take back defective material or products.
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September 2021 by Joe
Staff is friendly and polite had me unloaded quickly and back on the road
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July 2021 by Michael Weatherly
Great place it was raining and they put a plastic bag over my door so it wouldn't get wet
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April 2021 by Shala D
Good morning wood. I mean we picked it up our wood in the morning. Nice and long and hard and non of that curved weird wood you get from other places.
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January 2021 by Richard A
We purchased windows and screens for our home in 2012. They were very good windows and screens. Had problems with several of the screens about a year ago. Contacted Paul at Kansas City Millworks. We talked on several occasions and he was going to get me some parts. Never heard back so after awhile I contacted the manufacturer of the windows. After about three months of e-mails we found they were not going to change out the screens. I had not heard anything from KC Millworks about the parts. I continued texting Paul and to this day have received NO return calls or the parts. I purchased them from another company. I would recommend the windows, just not to hot on KC Millworks.... Read More
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October 2020 by Patrick O'Hara
I searched all over the KC area for a rare piece of exterior crown molding with no luck. However, I heard about KC Millwork and drove to their shop. Upon arrival, Chad friendly greeted me and asked how he could help. He was able to locate the exact piece of trim we needed. Amazing service and will definitely recommend! If I could leave 6 stars, I would!
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June 2020 by BRIAN HANGLEY
Great place
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February 2020 by Jerry Win
Just dropping off a truck load of door the staff is always friendly and they get right on it
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November 2019 by Denise Smith
So many nice people there and they have with the retail shops don't have
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October 2019 by Mark Buri
If you want expert support on your building project, Kansas City Millwork is the place to go. My experience has been great. They know their stuff, and they are responsive! Great people.
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October 2019 by Bob Cobb
These guys bend over backwards for their customers.
