Internet Service Providers in Olathe, KS

“Very friendly and helpful. They were not a corporate store so we have to go to a different store now. Hopefully all locations will be able to do full service for verizon”

“I bought my 1st phone here and I couldn't buy a screen protector cause I was to broke to get it. These kind sales representives payed for it and I got it for free Boostmobile for life!”

“My wife and I upgraded both of phones and our customer service rep Jared was awesome he helped us out made sure to check on us during the transfer process from phone to phone even though he had to help other customers due to being the only employee who spoke Spanish. Really hope he’s recognize for the great employee/person he is.”

“These five stars are for the Verizon store on 119th Street in Olathe, KS. Specifically for Raphael. If he isn't in some sort of management position, then you are not using him to his full potential, or to Verizon's benefit. He was professional, polite, and was able to find a resolution to my issue in less than 5 minutes.
I have had issues with my Verizon cell service since my upgrade in January. I have dealt with technical support over a dozen times. They've walked me through different things in my settings to try (turning on wi-fi calling, checking for updates, sending new signal, hard resets, etc.) and even sent me a replacement phone. It is now April, and I still haven't had consistent phone or text service. I was pretty upset and called technical support yet again yesterday. They have all been extremely kind and have truly tried to help, but after being transferred to a supervisor he sent me to the store to replace my phone a third time. I went to the store and they informed me that they are not allowed to do what I was told needed to be done, but that they did see that's what I was told in the notes on my account. However, Rafael said that he could replace the SIM card and that he believed it would fix my problem, he was correct and today my phone is working great. I'm wondering why that wasn't something technical support had me try initially (especially being that tech support is their specialty) and it seemed to be the quickest fix out of everything I'd been through? Thanks Rafael for doing in 5 minutes what over a dozen people couldn't do in 4 months, I appreciate you!
Verizon you almost lost a long-term customer. I wasn't happy paying for service that I wasn't receiving, having to call multiple times a week (hours on the phone after working all day) begging for help to get my phone to work with no resolution. Some of your representatives that I spoke with do not know their job. One woman ordered me a replacement phone that was never ordered. People telling me different things, and telling me that things someone else had told me were incorrect. And then to have a technical support supervisor send me to a store to get a phone knowing that it's not allowed is unacceptable, poor customer service, and bad for your business. You are a huge company, I would recommend consistent quality training across the board, right now it's definitely lacking.”

“I do recommend Comcast for home internet and phone service .
They have many options and deals . I went to the store many times and always found one young man and very dynamic named BEN ESTHER who is very delpful and never hesitated to expline very well plans and promotions they have with big smile and always figured out solutions works better for my side . Thank you, comcast. I really appreciate your hard work
BEN ESTHER ?”