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December 2023 by Xls H.
Pleased with the Christmas meal my parents ordered. However, price gouging definitely here. A brick of cream cheese 4.49, Walmart is $3. Many items I choose to not get here because they are so inflated.
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August 2023 by Anna Scott
This store has really gone downhill. It starts in the parking lot before you ever hit the door. The produce is sad - moldy oranges and rotten potatoes. The cleanliness is subpar at best. Poor signage and sad displays.
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July 2023 by Jason Blaufuss
Their food safety practices led to me getting food poisoning which sent me to the doctor. Their insurance essentially said that it’s unfortunate because I didn’t have a sufficient test from the doctor. So, I’ve been missing wages and experiencing health issues. No accountability. For your safety, please don’t shop here.
Edit: It is August 16th and still nothing has been done because when I emailed, it sent me back through the same loop I already went through. So there truly is no accountability. I stand by what I say. I’d go even further to say avoid any Hy-vee altogether.
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March 2023 by LIVIN SUNNY
Good place for lo mein and rice. Another asian cuisine spot.
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March 2023 by Regan Dalton
I had sweet and sour chicken. Chicken was dark like it had been cooked too long or sat under the heat lamp for too long. It was also breaded more like fried chicken. The sweet and sour sauce was in packets. It was edible but overall not impressed.
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March 2023 by D Bebber
We enjoyed our meal. I would gladly return as the price was fair and the selection was good too.
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November 2022 by Melissa A.
We're from Omaha, but we come to KC often. We always forget to pack something, or we need a good place to stop and get flowers to take to friends. HyVee is our go-to in Omaha, and it's really nice to have such a nice HyVee so close to where we stay in KC. Part of the home-away-from-home vibe we have going there. Reliable, friendly, helpful, and familiar. Love it!
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November 2022 by Rebecca M.
Floral Department did a SUPERB job! I had requested three corsages, and the ladies did a great job making beautiful arrangements that were exactly as I had requested. THANK YOU!
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October 2022 by Joe Z.
WOW... I do not understand how they can do that to a can of gravy. We ordered 3 biscuits and gravy with hash browns, it looks like the missed the park of covering the potatoes too, but the real kicker was sausage flavor or actual sausage in the gravy. It was just flour and skim milk. I understand they have make things to take in consideration of diet restrictions, but wow that was 30.00 down the drain. For future reference if you like food with flavor avoid the Hyvee gravy.
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March 2022 by Andy L.
First time at a Hy-Vee I don't live in Mid-West, but I am staying in Olathe for almost two months for work. That being said, I needed supplies and groceries to support me for that extended period of time. My hotel is very near Target, and yeah I've been there once, but I can shop at a Target in Georgia all-day-every-day. Now comes the part why I chose Hy-Vee over the grocery stores in the area: IndyCar. I am a huge IndyCar fan, and the fact that Hy-Vee supports IndyCar is very important to me, to the point where I purposely wanted to see if Hy-Vee did anything beyond just sponsor the RLL cars. Wow was I surprised when I arrived, and there was a giant IndyCar painted on the front windows! Now, we've all seen "race cars" used as marketing tools, but this was a very accurate representation of the current IndyCar, so it wasn't a fluke. This makes Andy a very happy boy. All of that is great if the store sucks, right? Well, this store doesn't suck. Far from it. The stores are laid out a bit differently from what I am accustomed to, but it's still organized like most other grocery stores, but this place has the hot-food bars, which made a big difference for me. The presentation and cleanliness really stood out to me, so whomever is pushing "quality" at this store should be commended. The prices are on-point with most every other food store, and that is to be expected. All of the employees I interacted with were smiling, which goes a LONG way for a new customer. I can say that the overall feel of this location is one that I wish I had North of Atlanta. I wish I had a way to cook meals beyond the usual hotel fare, or else I would be buying actual groceries to tide me over while I'm in Olathe. Yeah, the IndyCar thing is what brought me here, but the service, the store, and the people are what will bring me back.
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November 2021 by Natnael A.
The lady that works in the market grill is unprofessional! Went to get a breakfast but couldn't get help at all Don't just go there to eat I would rather go to McDonald's
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September 2021 by Angela W.
I have been shopping at this location for 10 years. Yesterday, I had the worst experience ever at the meat department. I believe I was discriminated against for being female. I was waiting at the meat counter to be helped and noticed there two men helping customers while the other one was doing other things. The employee who was doing other things looked up at me (no eye contact), but continued to do other things. While I was waiting, a male customer walked up to the meat counter and that staff member, stopped what he was doing, and walked up to the man and began assisting him. The customer told him he was just looking. The employee just turned to walk back to what he had been doing previously, completely ignoring me. At that time, I waved and said "over here" to get the employee's attention and he did walk over to me. He walked up to the counter and did not make any eye contact with me at all. In fact, looked down an aisle, instead of at me. It was the rudest thing I have ever seen. Never in my life have I been treated so poorly. I cannot put into words his actions. I went ahead asked him a question about an item on sale and was told they were out of it, but were not giving rain checks, because they weren't sure they were actually out of it. Whatever that means. He was so rude. So disappointing that Hyvee would hire an employee who would treat a customer so rude.
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September 2019 by Aundrea D.
We have a Price Chopper that is literally right up the street and there isn't a huge difference but I just like the layout better. Plus I feel management is usually very friendly and willing to go the extra mile. What I don't like with the grocery stores here. (Being a native of Colorado and living here less than 2 years) The stores are not really accommodating as far as corporate policies I'm assuming go. king Sooners owned by Kroger let you set up non profit booths out front of the stores to raise money as all the grocery stores did. They also would take special orders from consumers and order it for you. They do neither here. I feel like the stores here are a little greedy. Sams Club won't let a pop up Children's consignment rent an empty space for 2 weeks because of a no compete clause???? What is going on? When I presented the booth set up I was denied right away. "Corporate policy" is it also corporate policy to not do special orders? So I have to go to Price Chopper because they carry the items I need? Cmon Hy Vee! Step it up!
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June 2019 by C C.
Poor customer service! I needed to do Western Union there because I don't have access to an app. Howard tone of voice was not friendly. He pointed to the Western Union sign and said "you need to do it on an app because they are trying to get away from doing the old fashion way." He sighed like it too much work for him. I told him I can go somewhere else but then he said he'll go ahead and do it, and then he added "I'm not going to keep doing this." It was the most uncomfortable 5-10 minutes of waiting for him to finish. SMH There are many ways to deliver a message of Western Union getting away from the 'old fashion' service. Be kind to your customers!
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May 2019 by Tom P.
Every time I go in to Hy-Vee is a bad experience. For one thing it should be spelled HIGH_VEE. Everything is over priced. They have a 12 items or less and let anyone go through no matter how many items you have. Take down the sign if your not going to honor it. Well I wish I led closer to Wal-Mart. I'm done with HIGH_VEE.