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March 2024
Worst customer service ever. The young kid at the counter didn't want to be there. I've rented from them before with zero issues. He made it so hard to do business with. I canceled my reservation and went 2 Buildings up to Avis and was in and out in less than 10 minutes.
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November 2023
Trash service..... booked a car online, then show up to pick up the car and the guys says "the system will allow you to book anything online, but I don't have any cars available". Don't rent you car here - go anywhere else like Enterprise or Avis.
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August 2023
Twice now I've made a reservation online, and they haven't had a car to give me. I tried calling the store this time around, but no one answers it. Thankfully Avis is right next door and they have plenty of cars. Hertz, you have lost my business for good.