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November 2023 by Braden Gibson
Absolutely a great place too get ripped off.
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October 2023 by Doug Martens
Staff member was great help
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October 2023 by Andy Akright
Heritage Tractor is the place for your tractor, combine, farm equipment, etc. needs. The headquarters is outside of Baldwin, KS, which I love to support a local business. Because of that, any Heritage Tractor isn’t just limited to what is on their property, they have access to so, so much more. The staff in knowledgeable and friendly, and you won’t feel pressured.
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September 2023 by Michael Schrier
Fast and Friendly service. Highly recommended.
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September 2023 by Ray K.
Brought my push mower in for service and was NOT informed there was a $175 "diagnostic fee". I was told I would get a call before any work was done. Got a bill for $191 to move a spring. The service department told me there used to be a sign stating the fee, but they don't know what happened to it. DO NOT USE THIS BUSINESS! Find a local lawnmower repair person that is honest. These guys are CROOKS!
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May 2023 by Derek
I went in recently to buy a new lawn tractor. I can’t speak highly enough of Joe. Amazing customer service and hospitality while we waited on all the paperwork to get wrapped up. The delivery drivers name escapes my mind, but his service was also fantastic. Heritage Tractor in Olathe earned a lifetime customer.
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May 2023 by Chris Brechnitz
I called ahead to order parts for a John Deere diesel generator. When I arrived, they had lost the order, and despite giving them the exact model number of my motor, they gave me the wrong fuel filter. When I went to return it, they wouldn't take it back because they said it had fuel in it. Yeah, because I tried to install it! They were rude about it too. Won't ever be going back.
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April 2023 by Cee B.
I called ahead to get some part for an oil change service on my John Deere diesel generator. When I arrived they had lost my order. They also sold me the wrong fuel filter, even though I gave them the exact model number. When I went to return it, they said it had fuel in it, and wouldn't do it. Yes, because I tried to install it. They told me to dispute it with my credit card, and were so rude about it. I will never go back.
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February 2023 by Yothin P.
My wife and I bought a John deer zero I turn mower from heritage tractor 3 years ago. And had all service done there. And this year I bought a 2 year and get one free maintenance plan . A week later I called and clx the plan due to trading in my zero turn in at another dealer and I went back to heritage tractor and try to cancel the service plan. But was told that I can't cancel the plan. And that I have just lost the difference of what I have paid for the service plan. And I paid 809.00 dollars for the 3 year service plan. So people ask questions before buying a service plan from heritage tractor in Olathe Ks. And I will never go back there and give them my business again.
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January 2023 by Nick Rodriguez
Highly recommend Heritage. I recently bought a new gator 590M. Joe was great to work with and exceeded expectations.
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January 2023 by Charlotte Stuart
If there were no stars at this moment I would give them no stars. We will see how they correct the issue Monday and hopefully revise my opinion. Spent over $1,000 picked my lawn mower up and didn't even get to mow for 20 minutes and have the exact same issue the drive belt is coming apart and now the mower will not move forward or backwards. So very frustrating. Wanted to do up on previous review. I took my mower back the following Monday dropped it off and received a call in about 2 hours that it was ready and fixed thankfully it was fixed this time appreciate your attention to correcting the issue
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January 2023 by R SKAGGS
The service tech did not realize I could hear him talking to his co worker. He called me stupid and when I asked him what was said, he pretended to not hear me and went on about his work. Your one employee in your service department is the reason for my review and I won’t be returning for service.
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January 2023 by Sam Price
Worst experience ever would never recommend this place to anybody they left my machine outside in the rain a part broke, and they refused to replace it. Been a loyal customer for years now the service advisor and manager refused to help me.
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January 2023 by Ben Warner
Heritage serviced my Deere E110 lawn tractor. Mobile pick up and delivery, both on time with great communication. They returned it spotless (power wash was appreciated after winter cleanup season!) I will use them again. Thanks Heritage!
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January 2023 by Bill Goodfriend
Not quite sure about this place. Bought a high dollar bagging system last year & it sucks big time; the chute clogs way too easily. When I asked service today what I could to alleviate this they said I could purchase a mulching kit but that mulching blades wouldn't help but instead make clogging worse. Seems to me all they want to do is keep tagging on things for more money. My neighbors have Toro & Husqvarna zero turns & they don't have any issues.
