Enterprise Bank & Trust is a financial institution dedicated to serving the lifelong needs of its clients through trusted, personal relationships. It offers a wide range of services including business and personal banking, escrow, property management, and SBA lending, backed by the capabilities of large financial companies and the personal touch of a community bank. The bank is known for its exceptional customer service, with staff members who are kind, efficient, and highly helpful. Many customers have praised staff members for their knowledge and ability to quickly assess issues, providing clear guidance and support. For example, clients have expressed appreciation for staff who helped them open new accounts, provided valuable information after retirement, and handled sensitive situations like account hacking and fraud. Staff members are described as friendly, patient, and attentive, often going beyond expectations to assist with recovery and ensure clients feel at ease. Despite challenges such as financial fraud or hacking, customers have found the bank's representatives to be helpful and supportive, making difficult situations easier to handle. Overall, Enterprise Bank & Trust has built a reputation for reliable, personalized service and a welcoming atmosphere, making it a trusted choice for banking needs in the community.
Wonderful personal service. I had questions about a wire transfer, they answered that plus updated all accounts. Very kind and efficient! Loyal customer.
February 2025
Jane M. at Enterprise in Olathe is very knowledgable and provides exceptional customer service! She is kind, efficient, and gets the job done.
December 2024
Jane M at the main bank could not have been more helpful. She quickly assessed my issue and began to help! I’m at ease knowing she was able to help!
