-
December 2023 by Robert Peckham
I only give one star, because it's not an option to give 0. The individual workers are great, but this company, their website, and their phone systems are terrible.
-
June 2023 by Jill Standlee
Best kept secret in town! This CVS Pharmacy is amazingly friendly, customer focused, and quick with Rx turn around. I’m so glad to have switched.
-
June 2023 by Google user
Best kept secret in town! This CVS Pharmacy is amazingly friendly, customer focused, and quick with Rx turn around. I’m so glad to have switched.
-
June 2023 by Tom C.
absolutely outrageous on prescription cost. simple prescription fill was $322 and Hyvee had it for $7.89. the pharmacist replied "we processed it through insurance " which picked up NOTHING!!!. also had a perscription for for Exalta for $800 and all the other RX was substantially less. DONT GET rX filled at CVS!!!!
-
November 2022 by Susan Robertson
The drive-thru associate went above and beyond when I was picking up prescriptions for my husband who was coming home from the hospital. She saved me time and was very helpful. I really appreciated it!
-
October 2022 by Makaela H.
Absolutely the worst pharmacy. I called to their automated service for a prescription refill and I showed up and no medicine was ready. Then I was told it was going to be 15-20 minutes until the medicine was ready. I had already waited in the drive through for 30 minutes with dogs and a baby in my car. I was told drive around and get back in line and we will try and have it ready. So I was waiting another 30 minutes. It should not be this hard to get medication for my son so that I can leave town. This medication mind you was just pulling the bottle off the shelf and putting a label on it; it was not a difficult medication at all. They will for sure be losing my business. Terrible customer service.
-
June 2022 by Kwoodcock98 Kalebw75
Drive through is faster than Wataburgers
-
December 2021 by Doug T.
Extremely helpful pharmacy that helped me solve a complicated insurance issue. The tech was very pleasant and everything was efficient. I would recommend this location over others as the other locations were unable to help me.
-
October 2021 by Meg K.
Terrible customer service... awful. Waited 10 minutes for an employee to walk to the front to get service - I mean someone could literally come rob this place and nobody would know?!
-
May 2021 by Kyle R.
This CVS has the worst customer service possible. Their phone system is terrible and it takes you 10 minutes just to speak to a human. And once you get through the pharmacists are so unfriendly. I'm stuck here because of my insurance. But avoid this cvs at all costs
-
May 2021 by Kaile J Johansen
Did my drive thu covid test. Was a self administered. The drive thru pharmacy tech was very good with help and instructions. We got our results two days later
-
January 2021 by Danielle L.
This place is such a nightmare. We are held hostage by our insurance company only allowing prescriptions from CVS. We've had to go here for over two years, but I can't take it any more. For real. I'm gonna drive an extra 30 minutes to the CVS in OP just to avoid this place. Your meds will never be ready on time. If they tell you 30 minutes and you come back an hour later; it won't be ready. If they tell you it'll be ready in an hour and you come back 3 hours later; it won't be ready. You can even get a text from their automatic system saying your meds are ready, but if you drive there; they won't be ready. After two years of this, I've had to start calling, sit through 5 minutes of their automated machine, hope it connects to a person (and that they don't hang up on me instead of answering and I have to start the whole process over), and triple check that my meds are ready. And sometimes they still aren't! Once I called to check on my daughter's meds (her doctor called it in in the morning and this was after dinner time), and they said they were running two days behind. Two days! How is that okay!? There are medications people need to function and survive but they're running two days behind? This isn't a Covid thing. They've always been like this. It's gross incompetence. I'd say they have blind, fingerless, monkeys back there trying to count out the pills, but that would be an insult to disabled monkeys everywhere. Do yourself a favor and avoid this place at all costs.
-
December 2020 by mark d.
If I could give this place a zero, I would. EVERY time we go to the pharmacy there is an issue that they have caused. Today called in a prescription which was to be ready by 1700. When I arrived at 1920 I sat in the drive thru for 20 minutes and the car at the window did not move. I decided to go inside. When I told them my information I was told that my prescription was not ready and it would be another 20 minutes. I asked them why as their service said it would be ready by 1700. The girl said she would try and expedite this. 10 minutes later they informed me that they did not have the medicine and would not for a week. I asked why didn't anyone text or call ? IDK was the response. This type of service has gone on here for months. Dont have the medicine or not filled is the standard response. There were 4 people working and the original car was STILL waiting at the window. Tomorrow I will be going to Walgreens to compare their insurance and see if they will accept the company provided plan CVS plan. Run don't walk away from this place. We have been forced to use this place for 3 years and it has been an absolute train wreck from DAY ONE. I finally received a couple of days medicine instead of the 90 I should have. Read the other responses below, they echo my experience.
-
December 2020 by Daniel K.
Not really sure how much a pharmacist cares about you when a text is received at 5:55 that your prescription is ready and they close at 6:00. I wasn't aware that they closed at 6/00 (my bad and I take responsibility for that) but I arrived at 6:03 only to be told I would have to return tomorrow. No apologies for the inconvenience, no effort to reopen the register, just let me know that they are open at 8:00 tomorrow morning. I have used Walgreens for decades and wish to hell I could continue to use them. Unfortunately insurance won't allow that. Will be checking tomorrow how much it would cost out of pocket to go back to them.
-
October 2020 by Jaime A. Moreira
AWESOME.....