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September 2023 by Andy K
On Saturday, August 19th the store was closed and a sign on the door said "Store Closed due to No Staff". On Friday, September 1st at 6:45pm the doors were locked and a note on the door said "Back in 10 minutes". People waited outside for more than 15 minutes until I finally left. This place is garbage if they can't properly staff a store.
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August 2023 by Mary Nicholas
I'd I could give it 0 stars, I would. Never answers the phone, just trying to order a dang pizza. I won't be coming to this location ever.0/10 WOULD NOT RECOMMEND.
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August 2023 by Alison Willey
Multiple pumps down, all the windshield cleaning stations are empty, trash all over the parking lot. I was not impressed by my first stop at this Casey's location.
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June 2023 by Alex Mikhael
Horrible management, never any pizza made and ready during lunch time. And one cashier during the busiest times of the day. Making people wait 10-15 minutes just to check out.
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June 2023 by Stephen W.
Cast's has become my second convenience store location to Quick Trip! The service is always friendly, and the locations are clean. They have sneaky good pizza and great breakfast burritos. They also have Casey's points system that gives back.
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June 2023 by Ethan Fox
The most inconsistent casey’s i have ever been to. Some days they close at 10:30pm and some days it’s 9:30, in todays case they closed far before 10pm (posted closing time) and now I am forced to go to a competitor that doesn’t treat their guests like garbage. Have held off writing this review for 6 months now but the fact that the gas pumps are turned off after the staff leaves whenever they want is ridiculous. Ethanol is not easy to find in this area. I will not be returning.
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June 2023 by Nick Walke
The worst Casey's I've ever been to. I grew up in small town Iowa, loved Casey's of all shapes/sizes/ages. Today at 4 p.m. the pumps were shut off, lights shut off, doors locked. Hopefully they fired everyone and will reopen at some point with better staff. Kitchen staff is rude, cashiers are usually kids who couldn't care less, always a mess.Go to the Overland Park store. 100% better.Edit: I reached out to the contact link. Heard nothing back. Can only assume they actually care very little about how this store operates.
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June 2023 by leonard radulescu
Horrible experience. I asked for a pizza box to put some slices in , like 4-6. They said that kitchen manager is not allowed to give unless we order a pizza, what is the point if you order separate or order one??? Cashier was looking funny at me, I have to ask to put. My rewards no and for a receipt. Avoid this area and this Casey's
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June 2023 by Gabe Jenks
they were closed yesterday at 5 o'clock. and not open at 5:30 today. by far the worst managed caseys. Can never trust the hours online.
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May 2023 by Google User
Wow I used to live over here.... this is now literally the worst caseys I have ever been to.Solid hard dry pizza in the warmers, employees cussing up a storm telling part stories instead of doing their job.Trash all over the place. Looks like no one cleans the floors hereNo paper towels in the bathroom.No soap....What an absolutely disgusting awful location that you should be ashamed of.
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April 2023 by Hayden D.
Called in to ask them a question about whether or not they carried gift cards. They immediately hung up on me twice. In retrospect it was kinda funny but still
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March 2023 by B Watson
I love Casey’s taco pizza till tonight. It was absolutely the worse pizza I have eaten for a very long. I ordered well done and it barely cook and soggy. The pizza barely have any ingredients on it. The $2 frozen pizza from the grocery store is ten times better. My family ate couple slices and threw the rest in the trash. The good news we went to Culvers and had a good dinner. Completely waste of money.
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March 2023 by Will Braune
March 2023 Update:Still no fix to the bad entrance from the road, still an irritable staff, and the quality of the food is not as good compared to other Casey's I've visited. Also, if you read recent Google reviews, the first 20 or so most recent ratings are 1-star reviews. I like that someone from corporate replies to the comments BUT there doesn't seem to be any improvements being made from management, otherwise you'd see the most recent ratings be 4 or 5 stars. What kind of actions are being made to improve this location?Original review:I usually go to use expiring Hy-Vee fuel saver credit or to get their breakfast pizza. The store itself always seems dirtier than it should and the staff always seems irritable. Also, beware of the entrance from the road. Go slowly or you'll bottom out! Yikes!
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January 2023 by Jeff Froman
Ordered 2 pizzas (taco pizza with added jalapeños & spicy sausage for extra fees, & breakfast pizza) and large (28-piece) peanut butter crispy bites via the Casey’s app.Even though they charged me for extras, my taco pizza didn’t have jalapeños, spicy sausage, tomatoes (which are not extra) or taco sauce which is normally included, and instead of the large 28-piece PB bites I paid for, I got 2 8-piece.Casey’s app requires your full name and phone number to leave a comment.Ordering from this Casey’s is not a mistake I will make again.
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December 2022 by Brian Yoksh
12/6/22 update: returned today for my convenience not really my preference. Decided to try pump 11 again since last time it didn't work. The pump machine worked fine which was nice, except that inserting cards is problematic... Try enough times and it works. Will share video of machine if I can. Receipt doesn't print, again asked to go inside. ~11/22/22: Stopped to get gas here today. Pump 11. First the pay at pump credit card machine is hard to insert cards. Then the machine got stuck after scanning my card-kept saying "pending-please wait" then sale cancelled after a minute or two. Tried a second time with same result. I pushed the help button and the screen showed message "go inside for help." I went inside and the cashier claimed to have had another complaint on the same pump ... Haha lucky me to follow. The cashier gave me an option of pre-pay but I'd need to tell him the $ amount. Or go to another pump. Good grief! Of course the cashier didn't follow me out to close the pump, guessing others will have save problem. ?I have noticed many other pumps at this location are out of order, leaving me to wonder if the owner isn't able to afford to keep the station in good working condition.
