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November 2023 by Tammy Okonek
The staff was very friendly. I had an appointment and my car was taken straight back and my head light changed in just a few minutes. Very impressed.
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November 2023 by brenda Byrd
The Burnett team diagnosed an issue with my sons car and quickly determined that it was a recall issue. They also advised him that the vehicle was not safe to drive and assisted him with a tow! Thank you for your honesty and integrity and putting safety first!
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November 2023 by Bill White
I have a newer Cadillac and I would never take my vehicle to any other place not even Cadillac dealership. .Jeff is amazing and will give you 100% honest opinion whether you like it or not.
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October 2023 by Adam Laughlin
Jeff and team were polite, courteous, communicated well and handled my services needs as expected. They were honest and didn’t try to hit me with high pressure sales of unnecessary repairs or parts.
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September 2023 by Lori Luther
Amazing customer service! Needed last minute help for our son home from college. They were very accommodating!
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August 2023 by Dave B
Well I'm from out of town and needed some front end work and came in to get my alignment checked. I was not expecting such quick service, I thought I would have to come back next week or have a lengthy wait time. I was amazed at the quick and friendly service, got me in and out. My steering was pulling a little bit before and now it's like brand new. I would recommend this shop even if you're visiting and need a front end inspection. Thanks for an awesome experience.
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August 2023 by Joe Knecht
Took my Yukon in for alignment. Got it done quickly and now driving straight again. Simple, timely and fairly priced transaction with great communication.
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July 2023 by Joe Orlando
I had call at last minute to get oil change and they were able to fit me in . I had heard good things about them for my chiropractic next door.
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July 2023 by S W
The staff at Burnett is great! Fast and friendly service every single time I've been in. And they never try to push additional services or products which is something I really appreciate!
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July 2023 by Brad B
Quick and quality service. Had my truck in for an alignment, they got it done same day and faster than requested. I’ve had alignments before but I could tell this one was quality. I’m thinking my other alignments weren’t done properly with other shops. My truck tracks straighter than it ever has and they made sure to get the steering wheel perfectly centered. I know that requires skill and attention to detail. Very pleased.
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July 2023 by Ralph Brewer
The staff at Burnett is always knowledgeable, friendly and helpful. We’ve taken our vehicles there 3 consecutive times and will continue to in the future. The prices are fair for the services rendered. We definitely do not have the feeling of getting the run around that we have experienced at other automotive repair shops. All repairs have been on time with no issues afterwards. I don’t believe you can ask for anything more than that. We are glad we found Burnett Automotive.
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July 2023 by Melissa Bosch
Very helpful. I've taken my car twice now, and they've run a quick diagnostic to tell me why my light is on. Last time, they took the time to explain the likely causes and what a fix would cost. They were super friendly, and even when I had to cancel the appt to save money for the fix, they've been awesome at telling me what to expect when I am no longer able to put off the fix.
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July 2023 by Peggy Waldschmidt
Friendly service. Expected charge. Unexpected general inspection which was appreciated. Courteous shuttle driver. However was very hot in the vehicle provided for the driver as I t had no air conditioning in 100 deg weather
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June 2023 by Letitia Anthony
Burnett auto was amazing. Driving through town to attend to mother who broke her leg. Got me in quickly & fully exceeded expectations. Putting car & spare tire w jack & supplies back in place within a short period of time.
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May 2023 by Kellie Bryan
Jeff and his team are great! They provide clear information about the work to be done and estimated costs. I've had some challenging issues with our cars and they have resolved all of them! They also provide excellent customer service. We won't go anywhere else.
