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“I had the pleasure of working with Jane McCollum on April 17th, 2024 . She gilded me thru the unpleasant process of handling fraud on my account. It was necessary to open a new account. She went beyond just being professional and also helped me with what I needed to do to recover, who to contact with my new account numbers. She is a delightful , friendly and very knowledgeable person and I appreciate her very much!”
“My husband and I have been very pleased with the customer service at Security Bank of KC. Susan has been awesome to work with! Kathy and Michelle were also very helpful at the Olathe location. Great customer service!”
“Though this bank is conveniently located thru out Olathe's city - just how truly convenient it is to have this favorite piece of pie also located in the largest supermarket - one stop shopping for real!Soledad & Shannon make me feel so VIP rolling out the red carpet whenever I walk in the door. They make me feel like the million bucks I don't actually have - oh but how I wish....Thank you for always being there and providing great service too.”
9AM - 12:30PM
101 W Loula St, Olathe
Banks
“I’m always treated well at Mainstreet Credit Union Bank. Very helpful with my needs. Professional at all times. Yet very friendly which is important to me. The last bank I was at acted as if my money was theirs. They were not friendly polite or professional in any way but rude as if we, the customers were bugs. I would and do recommend Mainstreet to anyone who needs a good bank. Marilyn W. P.S Still feel the same way. Great Bank!”
9AM - 12:30PM
14280 W 135th St, Olathe
Banks
“We have belonged to the Mainstreet CU for many years. Loved the ease of transferring funds when our children were in college and love the number of places to use the ATM without charge. We don't have a need for extended banking services (purchasing foreign currency) so this is perfect.”
9AM - 12PM
13518 S Alden St, Olathe
Banks
“This is a fantastic crew at FNBO. I recently started a business and they have helped me through the setup of my account and helping me with depositing/retrieving money throughout each week. The conversations we have make me feel at home every time and their customer service is TOP NOTCH. I definitely recommend banking with FNBO, especially this branch off the corner of 135th and Blackbob.”
“I wish to commend Iveth Linares whose professionalism, personal touch, politeness, and knowledge was exceptional on my October 17, 2023, visit to open a savings account. She also showed kindness to fellow workers. It was a real pleasure to interact with her.”
“Why are we glad that we Bank with Enterprise Bank & Trust on Clairborne in Olathe?I was reminded why again yesterday...Yesterday was a rough day for me timing wise, and I didn't make it to the bank until 13 minutes before closing. I hated to be making a commercial deposit with hundreds of bills and coins, but it was the month end.Entering apprehensively, I was greeted with a nice welcome and a huge smile from a new Team Member I had never met. I apologized for what I was about to drop on him, and he smiled again and said not to worry, it was his pleasure to help!Justin may have only started a couple of weeks ago, but he has a great attitude and gave me great Customer Service. He worked through my deposit only to have some wrinkled bills jam the bill counter. Although Justin needed some help from another Team Member to get through multiple jams, he never got frustrated, he stayed focused, and was willing to learn how to fix/ avoid jams in the future.At the end of the deposit, it was only a few minutes past closing, and Justin and the whole Team, thanked me again, even after I kept them a little late. How nice, as I didn't want to be "that guy" racing in at closing... and they all made me feel important.Justin will be an excellent asset to the Team of caring Associates at Enterprise Bank & Trust.You should give them your business. I'm glad we did.Peace,Dan”
“When there is a problem, the bank has come through. They are vigilant in this age of increasing fraud and have notified me of suspicious activity. I appreciate the professionalism and good service.”
“I started using the bank waaay back when it was called Gold Bank, and I've been using this specific branch for about 5 years I think. It's been a while. While I just use it for a basic checking account, I've never had any issues. The staff at the branch office remember who I am and are always friendly. Recently I had an issue with my son's checking account (not caused by BMO) they dealt with the problem swiftly and to my complete satisfaction.”
“I have been banking at this bank for over 5 years and I love the level of education they give to customers. Customers are given reminders of why it is a good idea to bank with Capitol Federal. I enjoy banking with them and aside from Enterprise Bank and Trust, I have no other banks that I would rather bank at.”
“We have been customers of th 151st St, Olathe branch of UMB for approximately 10 years. During that time, we became acquainted with the staff, and felt very comfortable with the bank and all of its employees. When Jessica Johnson took over as branch manager, she helped my husband and I felt reassured that a case of fraud against our accounts. She worked through the various stages of this event until we were able to reestablish our secure bank accounts. Thank you, Jessica.”
“Love this bank!!!! I’ve been banking with this bank for about 4 months and they’ve been great! Michael has really helped me get what I’ve needed done! I’d highly recommend this bank to anyone. ❤️”
“I have a mortgage with FFO and the whole process was smooth and very comfortable. A small bank where I have no trouble meeting all staff from Mitch the CEO to Paige the loan processor. I highly recommend this bank for mortgage.”
“Every time I’ve been to this location I’ve been treated with such kindness. Today really showed me why I love Simmons and this branch in particular so much. Marbella was helping me with a problem where it was unclear what was wrong at first- but instead of telling me to come back another day, she started calling people and sending emails trying to figure out what was wrong and how to fix it. And she did not stop until she’d resolved the issue. I am so thankful for her hard work in helping me, and I’m thankful for all the staff who I’ve spoken to over the years I’ve been a customer.”
“I had a problem with a check I didn’t remember I wrote and went over my balance but catch it on time. Went to the bank right away and Amanda helped me with the problem. She took the time to review things with me and even helped me to set up my bank app on my phone. I really appreciate her time, help, and patience with me. Awesome service”
Closed
958 W Santa Fe St, Olathe
Banks
“Joel is awesome! I had a couple tricky transactions that I needed help figuring out, and he was not only knowledgeable and professional, but patient and intent on giving top-notch service.That is the same experience I get every time I visit this branch and specifically why I choose to work with Joel for my personal finances. Give this man a raise, a bonus, high five, or just all of the above.Thank you.JC”
“I have banked with Commerce for many years and when I need help they are always friendly. Last week I visited the lobby for help with my credit card payment dilemma. They were able to call that department and get my issue taking care of. I think I will visit the lobby more for help vs. calling support, avoids the wait time.”
“My very small business has used this branch for years and we love them. I wouldn't think of switching banks! When we walk in they remember who we are and greet us, ask about our business and families and treat us warmly. They have always consistently gone out of their way to make sure we are happy and have worked to resolve any issues that have come up.”
9AM - 1PM
14802 W 117th St, Olathe
Banks
“I love Academy bank. Out of all the banks I've used they've been the most user friendly and the staff is actually willing to explain why things have to be done a certain way if I have questions. Also love that the Video Tellers are available until 10p on the weekdays.”
“After being told to basically leave the 119th branch... my mom went to this branch and was so relieved that they were kind and helpful. She appreciated the time that Austin took to help her. She will only come to this branch if she ever has to go back to U.S. Bank.”
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“Love this bank! Use it for business and personal accounts. Zed is always so very friendly and helpful, but all the staff is great! Been with them for years, and would recommend to anyone looking for a bank to handle their personal/business needs.”