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December 2023 by Cory Koerner
Went to get a new battery for my truck and the guy plugged the cables in wrong and sparked the battery and now truck won’t start. Sitting in the parking lot overnight to probably have to get towed to mechanic to figure out what he did to it. They know they are 100% at fault and still tried saying it wasn’t their fault. Truck was completely fine except for needing new battery when I drove it in and now it won’t start and all the error messages are coming on. The guy kept saying how he hopes he didn’t just ruin my truck and that he over rode the safety precautions and that’s why the battery was sparking when he hooked it up wrong.
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November 2023 by Jamiya Richards
Chris and Trent were so nice and very helpful. Will definitely be my go to Autozone from here on out!
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November 2023 by Ronald Glitten
Went in to pick up some Hood Supports for my 98 Ford F150. Slade assisted me in the purchase and also showed me how to adjust the support to fit. At the end he even offered to put them on for me, and through his efforts it started raining but he continued until it was completed. I just wanted to THANK him for going above and beyond. Ron G
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August 2023 by Briana Martin
I have zero idea how this store is still running, the two men were so disorganized, we had a part on hold that they couldn’t find for me, never pulled the part and originally gave me the wrong part. My boyfriend went in they found the part on hold then gave a 10% discount. There were other people in there that went to look for their own parts due to the insufficiency of the workers. I will only return to this location if I have to but there are better locations I’m more likely to go to
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July 2023 by Michael Mccullough
Good products, good prices, and friendly helpful customer service!
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May 2023 by Kenneth Hukill
Great service from Chris over here at AutoZone in Olathe off K-7 .It’s a pleasure when you go into the place and they actually know what they’re talking about. You don’t have to look at a manual to figure something out..
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April 2023 by the richsparks
The manager there is rude I think his Name is Christ.I ask a question I about a part that I needed for my car. and he’s answer was I’m not a mechanic and cut me off never made eye contact or ask me if I need anything else he was just waiting there looking away for me to make a decision what part I need it for my car I took what I thought I needed.
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March 2023 by Karl Rose
They were able to test the battery quickly and gave good advice
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December 2022 by Anita Dolphin
I had to get new wipers for my van and since I am disabled I was not able to put them on Two of the employees were so kind to help me put them on (even though it took about 15 minutes to get new ones on) I was impressed by how nice they were to me and I hope they know how thankful I was for them!?
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December 2022 by Karen Wright
So helpful they replaced my wipers for me!!!
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November 2022 by Anthony Bassett
All the guys that work here have become friends to me more than any other place I frequent. Always willing to help and solve problems. THEY WON'T TELL YOU SOMETHING IF THEY DON'T KNOW! Which, when it comes to auto repairs, is extremely important.
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November 2022 by A W
Typically pretty good in a pinch if you use the Parrellel an 78th store
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October 2022 by Tony Gardener
They were very helpful in finding the proper sparkplug I needed for a piece of lawn equipment.
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August 2022 by Ryne Schnabel
I came here when I was having a ln issue with my car battery. When it was tested at zero I asked for a new battery and installation. I was told they couldn't do the installation... unfortunate but understandable...when I asked about tools so I could do it, they said they didn't have the right tools...now I was getting a little angry. I finally asked if they could give me a jump or a charge so I could get it home. They said that thier cables were cut and couldn't help. I'm currently sitting here waiting for family to show up and give me a jump while I'm in an auto store parking lot.... I am not happy
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July 2022 by Aidan
Rojas helped me replace my alternator, found the right part, helped me return my product, and even helped me find the right tools to replace the alternator in front of auto zone. He was very kind and personable and I will be returning if I need any other help. I am very thankful for such a courteous experience