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January 2024 by Brenda Heston pangburn
Good experience
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January 2024 by Max Wise
They knew the answers to all my problems and helped me set up a new phone also
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January 2024 by Karlie Paige
This store gave me a great experience! I will def be visiting again! Thank you Karlie for helping me with all my needs!
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January 2024 by Taylor Rose
Great service here! Came in to upgrade my phone and the sales representative saw I was on an old plan and upgraded it to save me a ton of money!
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January 2024 by John Spartan
Kaitlyn you are an amazing person! You make others around you feel so comfortable. The service you provided me as well as everyone else that walked in the store that day was extremely knowledgeable, courteous, kind, and caring. You are going to have an amazing successful career. Me and my wife Rosa had a great experience. Thank you Kaitlyn!
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January 2024 by Judy Thurston
Kaitlin helped us with the questions we had on our account. She was very professional efficient friendly quick knowledgeable can’t say enough about the help we received. She was great. We will definitely go back to the store again because of her service.
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November 2023 by Kelly Davis
Originally I went to the other location on Black Bob and they told me they couldn’t help me because I didn’t have insurance. They refused to even open my account and was very rude. So I came to this location panicking because my phone was not working and I need it for business. Kimberly offered me a great deal on the iPhone 14 and was even able to recover my data from my old phone. She truly is amazing at her job and is great with customers. I highly recommend this location. I will continue to come here instead of the other and highly recommend others to do the same.
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November 2023 by John Williams
The associates were great Kimberly and Kay fixed a problem that other ATT stores could not
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November 2023 by Anthony Ponder
Great store, The manager Kaitlyn is always a great help goes above and beyond to help
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November 2023 by Christina Grape
Kimberly W is amazing. My family and I walk into this location and she was the only one working and it was busy. She didn’t ignore us she said hello and she would be with us shortly. Such a sweet women she really cares about everyone and making sure everyone gets taken care of in a respectful and reasonable timeframe. From the looks of the reviews I was a little scared to go to this location but Kimberly changed that for my family and I and I greatly appreciate her. We will be coming back if she is there.
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November 2023 by Ronald Wollum
Great store. Friendly reps. Highly recommend this location
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November 2023 by Chase Best
Friendly service and experience. Employees are straight to the point and helpful.
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September 2023 by Troy Fairchild
I called 3 times. The first two times I wasn't able to finish my question before being sent back to the automated system. My 3rd call I immediately asked for a manager and they did the same thing. This location provides 0 customer service and AT&T should probably just shut this location down or find a new manager to run it.
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September 2023 by abigail jones
McKayla was one of the most helpful and kind people I’ve ever encountered in customer service. She seemed to genuinely care about getting my family on the right phone plan, and helped me get the most accurate quotes possible.
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March 2023 by Victoria Garcia
I called this store twice. The first time the guy cut me off in the middle of my question and transferred me back to the automated menu. Thinking it was an accident I called back and was able to ask him my question to which his reply was I needed to come into the store. I told him I was on my way here now and asked if I needed an appointment he said he'll look it up real quick and then transferred me to the automated menu again. So I just finished driving to the location because I was driving and couldn't look up an appt online. I get here to find a handwritten sign on the door closed for audit. Sir you couldn't tell me that over the phone and save me the trouble of driving out here! Lousy customer service. I do not recommend AT&T. Way overpriced and rude employees.
