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November 2023 by Carl States
I WILL NEVER EVER RECOMMEND THIS BANK TO ANYONE!!!!1 THEY DIDN'T DEPOSIT MY CHECK LIKE THEY SHOULD HAVE2 THEY SHUT OFF OUR DEBIT CARDS3 HAD TO TAKE TIME OFF WORK TWICE FOR BOTH CARDS TO BE TURNED ON4 THEY STOPPED OUR OVERDRAFT PROTECTION AND DIDN'T LET US KNOW5 IT SAID ONLINE THEY ARE OPEN TILL 12 ON SATURDAYS AFTER DRIVING THE 45 MINUTES TO GET THERE AND ARRIVED AT 10:30 AM TO FIND OUT THEY ARE CLOSED FOR NO REASONSO TO END AS SOON AS WE FIND A BANK WE LIKE OUR ACCOUNT WILL BE CLOSING.ONCE AGAIN ACADEMY BANK FOR ALL THE DISAPPOINTMENT YOU MAKE MY TRUSTING IN BANKS TO START TO DEMINISH
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November 2021 by jms
My husband and I, as well as my parents, have had our accounts with Academy Bank for years, many years. We have worked closely with Sherri and Bobbie over those years. They have been so helpful, answered any questions and have walked us through any issues we have had, making us feel valued. We are happy that there have been the same friendly faces at Academy Bank. Thank you, Sherri and Bobbie. You both are representing Academy Bank very well and we appreciate that our bank ‘knows’ us and cares!
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November 2021 by Brandon Lee
I have been a member of academy Bank for 8 years now, I remember when there was only handful of locations in our area and now they're everywhere. There's one specific location I like to deal with and the gals over there Sherrie and Bobbie have always been great to me if it's making deposits withdrawals banking resolutions always been great
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November 2021 by Natalie McCracken
Sherri and Bobbie are always so wonderful! They are willing to help me out with any transaction and are super friendly!
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November 2021 by Brenda B
I have used Academy Bank for personal and business accounts for many years . Bobbi and Sherri are always so helpful and such a pleasure to see. I wouldn’t bank anywhere else!
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November 2021 by Courtney Long
I always have such friendly tellers and everything gets done quickly and efficiently. The location in 151st and Blackbob in Olathe, KS is my favorite location to go to!
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November 2021 by Jillene Hoffman
Sherry and Bobby are very knowledgeable. They treat their customers like family.
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November 2021 by A B
Always a great experience with friendly and knowledgeable staff.
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November 2021 by Tim Tilghman
been banking here for years, very friendly and always helpful!!!
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November 2021 by sandersonk09
Very friendly, they remember your name just like going to a small town bank.
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November 2021 by Michael Kohout
The only reason I bank here is because of Bobbie and Sherri
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September 2021 by D'Ante Wiley (GoHard)
I talked to customer service over the phone to ask if the S Blackbob location in Olathe were able to accept my loose coins they advised me they could but when I got to the location of course the story changes. They don't have a coin counter and wouldn't accept them unrolled. Where is the miscommunication? It would have been nice to know before I made the pointless drive.
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October 2020 by Dante Wiley
I talked to customer service over the phone to ask if the S Blackbob location in Olathe were able to accept my loose coins they advised me they could but when I got to the location of course the story changes. They don't have a coin counter and wouldn't accept them unrolled. Where is the miscommunication? It would have been nice to know before I made the pointless drive.
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July 2020 by Marilyn Brown
Wow I just called Academy Bank main number to ask why a location was closed. Was transferred twice no one could answer the question. They kept putting me on hold. Was on with them for 28 minutes. All the lady could say was I understand your frustration. Not impressed. Will be switching banks
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November 2019 by Brad Zelk
Awesome customer service!