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December 2023 by Alexsander Silva Bastos
Whenever I need to exchange a check for cash, the attendant tells me that the bank doesn't have any money.
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June 2023 by Brenda Swearengin
I love Academy bank. Out of all the banks I've used they've been the most user friendly and the staff is actually willing to explain why things have to be done a certain way if I have questions. Also love that the Video Tellers are available until 10p on the weekdays.
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June 2023 by Sarah Rangel
I’ve had a great experience with this bank. Brenda along with other staff is very friendly, professional and knowledgeable.
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June 2023 by Mike
Great service, employees are all helpful!
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June 2023 by Jeremy Swearengin
Brenda is always very helpful and friendly
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April 2022 by Slavi Dillane
No one answers their phone and when I need a banker I don’t have one!!! This is so frustrating?
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March 2022 by Calvin Williams (VEYRAMUS)
My review is not location based but company as a whole I've been with this bank well over 20 years I do not recommend anyone use this bank ever the service is horrible and the supervisor from customer service has a serious anger issue your better off using an internet bank and I'm certainly closing my account as if today
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November 2021 by Yomira Lopez-Mora
The bank itself is good. I've been using this bank a few years now. But this location especially is a no go for me anymore. I was standing in the same spot for about 15 mins in front of this employee and he looked over at me twice. Literally just sitting there on his phone . Never bothered to ask me if we needed help. I had to go up to him and ask "do you work here because I been needing help." Bad customer service ...
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August 2021 by Yomira Mora
The bank itself is good. I've been using this bank a few years now. But this location especially is a no go for me anymore. I was standing in the same spot for about 15 mins in front of this employee and he looked over at me twice. Literally just sitting there on his phone . Never bothered to ask me if we needed help. I had to go up to him and ask "do you work here because I been needing help." Bad customer service ...
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May 2021 by 2 JAYS
Been using this bank for 6 years. Always okay customer service, but Jennifer went above and beyond and helped me out twice today, she needs a raise. EXEMPLARY experience.
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June 2020 by kevin zhang
I have never seen such a bad bank. I will never use it in my life. Will tell all my friends and relatives not to use it！！！！！！！
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May 2020 by Evan Ross
David was wonderful. I am new to academy and was worried which bank to start my business account with. I made the right choice. Go see 5stars
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April 2020 by Jason Rinehart
The line is always long. I spend at least 15 to 20 minutes in line every time I go to this location.
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October 2017 by Da Pa
Dakota, learn the proper channels in which to leave feedback.
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August 2017 by Taylor Jezik
Wouldn't choose to go to this location.
