-
October 2023 by Kaleigh
I have requested a move out a month ago and am still being charged the monthly rent. I have tried to get into contact with owner via email, phone and nothing. No response at all. I did put in my request online and is showing a move out date but I am not sure why I am being charged for the next month since my stuff has already been removed and the request date is before the first of the following month. Please be careful renting a unit from this company.
-
May 2022 by Jovana P
Do not ever put your things here!!! My unit got broken into, from the inside. Someone left other units open which was used as an entry. The passage was cut through the wires on top of my unit. When I tried to call the owner or submit a message through the site for repair and assistance - NOTHING, NO RESPONSE, CRICKETS!! I moved my things out and tried to cancel the membership. The place keeps charging me for weeks after I moved out. Owner does not respond to calls, texts, or messages submitted through the website. It is interesting, because initially at the beginning, when I looked for the storage, he was super eager to respond right away and start taking my money. They should not have a registered business.
-
April 2022 by Al E
Owners rarely check on this storage. Its hidden side is broken into, and if you still have something here, move it out asap before it gets stolen, like mine did.
-
March 2022 by MENDY Jacobs
Can NEVER GET A HOLD OF ANYONE AND IF U LEAVE A MESSAGE ITS NEVER RETURNED CZN WAIT TO NOT NEED THIER SERVICES ANS WOILS NEVER USE AGAIN
-
July 2019 by Catherine Bradley
I thought this was going to be a great experience based on the first interaction I had with the owner back in May ( 2019). We had a issue with the online unit selector. He called us right away while dealing with flying home. He called as soon as he landed and gave us a new unit and the combination to get in. I thought everything was fine. HOWEVER !!!!! Then yesterday my son needed to get the last of his belongings out and he found a padlock on the door with a warning about cutting it. I have till the 19th for him to get his things out. This is cutting into the time for him to get his belongs out in time. Now I have been trying to call and email with NO RESPONSE AT ALL!!!! This is a poor way to handle business!!
-
February 2019 by James B.
I needed a two man team. I got one guy who worked hard and a man on moving restriction. I'm disabled with a broken back, hence why I hired movers. I didn't get what I paid for, I didn't get what I needed. 2 stars is just for the one guy who worked hard. My wife and I had to repack the U-Haul. Things got scratched and banged up. I also never got a receipt despite calling and asking. The lady over there on the phone is kind and sweet so I really expected more. Just another disappointment as most things are here in Kans-ass
-
August 2018 by Carmen B.
Their name says it all! Recently completed an apartment move with Reliable. They were prompt, personable and professional. Very reasonable rates and honest. Will call them again for our next move!
-
August 2018 by Morgan T.
Had a great first moving experience with Reliable Transfer! Definitely going to use them next time I move. Scheduling was quick and easy compared to other moving companies in town
-
May 2018 by Victor Stewart
Thad has always helped us since we started renting our unit here some months back. He has always been very friendly and helpful. Thad has been very understanding when it comes to being a little late with our payment. When the padlock we had on our unit got messed up and the key broke off in the lock it was Thad that helped us out with the replacement even though it wasn't their fault. Couldn't ask for better people to rent a storage unit from. They have great prices and are fair and honest about everything.
-
October 2017 by thad Anthony
The owners are very nice and the staff helped a lot. The units are nice and clean and the cheapest in the area. Uhaul experience was excellent as well.
-
April 2017 by Shannon Schneider
This is a great location for Ft Riley. located at the east gate. Very clean and the staff is super nice. Best rates in the area. I appreciate how kind they where to me. They also took my uhaul return so I did not have to drive into Manhattan, very convenient
