{{ group }}
- {{ item.name }}
- {{ item.properties.formatted }}
“I love the fact that banking needs are met on a personal level. It reminds me of banking as a child where everyone was friendly and had time to chat about the weather and/or exchange a family story. I've never ran into a disgruntled customer either. There are a few things I can't readily do but I don't minding, I'd rather bank here than elsewhere.”
“I’ve been a mazuma member for some time now and my experience has always been pleasant. This afternoon I had the pleasure of being assisted by awesome employees from the time I walked in. Bank teller Kennedy G was very helpful and informative. I came in with a tad bit of worry due to me being at this very location last week and things didn’t go as planned. Kennedy walked me through the steps i needed to take in order to resolve my situation. I’m happy to say she made my day with her wonderful customer service and knowledge.”
“Great Service at the Crossroads Location. They are always friendly when I visit. They operate very efficiently, Would Recommend this Mazuma Branch to anyone ! Thank you all !”
“Not only have I been a member with this credit union for 20 yrs, I'm a team member here as well. I recommend everyone to check us out if you're not already a member. We'd love to have you be part of something great.”
“No hesitation to action when there's any form of disposition with the customer's acct. Nor is there any energy of interrogation when asked to verify the acct.”
“We have belonged to the Mainstreet CU for many years. Loved the ease of transferring funds when our children were in college and love the number of places to use the ATM without charge. We don't have a need for extended banking services (purchasing foreign currency) so this is perfect.”
“They absolutely could not have made the loan process any easier for me. They were kind, responsive and prompt. It felt like working with a friend from my first conversation with them! I can’t recommend this credit union enough.”
“We have banked at MSCU over 20 years. I always get courteous service and any questions I have are answered thoroughly.I appreciate the friendly atmosphere and professional approach by staff.”
“Had such a professional respect with The experience Jessica A. Let me appreciate actually having a positive outcome with multiple scenarios I presented her with. I train people on calls at least 10-35 people daily and was very impressed with the whole call. Kudos to that girl she's a definite keeper. Mazuma rocks now that I've had such great experiences with Mario and now Jessica A. Oh did I say she rocks? Well if not she does...”
“After being a member for a few years, I officially had my first trip into a physical branch to process a name change on my account. Admittedly, I’m not super familiar with the modern branch experience- but, was pleasantly surprised by the kindness of the folks working in the branch. Nearly everyone greeted me as I walked in, helped direct me to their lobby where I could wait for the next available representative, and Tina was very kind throughout my entire transaction.There was a brief miscommunication to me prior to visiting the branch, as a member of the Contact Center advised that solely my new Driver’s License would suffice to update my name- however, when I spoke with Tina she let me know that she would need a legal name change document to assist me. I luckily had images of this ready! The Contact Center representative wasn’t able to help me remotely, because during the online account opening process I hadn’t been prompted to set up security questions to be verified remotely. Otherwise, I never would’ve had the visit into the branch in the first place!Overall, a really pleasant experience and I was glad to see the credit union motto of people helping people in full swing all around!”
“Clean environmentFriendly, helpful staffOff the street Parking lot - goodPretty quick , & no waitThanks guys for your service, we appreciate great service ❤️”
“Aaron did an amazing job! I've been coming here for years and they never disappoint!! He takes pride in his work and pays attention to detail. Super happy with my nails, can't wait for my next set!!?? ”
8:30AM - 5:30PM
6480 Sprint Pkwy Suite I, Overland Park
Credit Unions
“I have been with CAFCU for almost 15 years and I just wouldn't bank anywhere else. I have had numerous types of accounts other than the standard Savings/checking including their credit card, line of credit, and 3 or 4 car loans. I started both of my children's banking experiences here when they turned 18 with the secured credit cards. I also love the personal attention from employees that have been with the credit union for a long time. It's a very personal touch!”
“Chaz helped my husband and I with a very sticky situation today. He was able to help us out immensely on our closing day when I mistakenly had a check for a large amount written out to the incorrect title company. He was able to understand the situation, verify with the DM what was needed to be done, and then sit on hold with an out of state bank for 20 minutes to verify funds and have a new check cleared that day. Chaz has gone above and beyond and spent a lot of time and attention to our needs. We will for sure be coming to him for future banking/finance needs.”
8:30AM - 5PM
1002 Swift St, North Kansas City
Credit Unions
“I have to admit, it was so nice to see Peggy at the drive thru today, having someone who knows your name & is so pleasant, to assist me with Notary Services today was a genuine experience during this Covid 19 crisis, Love this Bank!!!!!”
“Over the years I’ve come to expect excellence with GKCPSCU but our expectations were not only met, but exceeded. Our interaction with the CU was professional, personal, non-stressful.HUGE kudos to Morgan H. for her addressing “our bumps” in the loan process which were handled immediately and competently. She went above and beyond to make sure we were informed and happy.When the finance manager at the dealership found out we were being financed thru our CU his sales pitch stopped and said he couldn’t compete.That’s all I needed to hear to know the right decision was made.”
“Round of applause and hats off to Samantha Romero. I’ve done bruises with Azura for years and I’m not sure how long she’s been around but she needs a raise. I explained to her what was going on and what I was trying to get done and she made it happen. I actually could feel relief.”
“Community America Credit Union in the Kansas City metropolitan area has consistently provided outstanding service. Their commitment to customer service is commendable, earning them an A+ in my book. I appreciate their professionalism and dedication to ensuring a positive banking experience.Mark S.”
“I would like to give a shout-out for Ms. Carmelita Williams. It is such a pleasure to see her back at the KCCU. She is ALWAYS very cordial, helpful and professional.. Thank you for bringing your best to work every day in an effort to help your customers and make the KCCU even better.Thank you Tammy M. for your help with transacting business for me at the KCCU plus each of us admiring our fingernails and what color we have each time we see each other. We have that in common.Dominique S., I just wanted to say that you are doing an awesome job at the KCCU for me and other customers. Keep it up.”
“I have been with them for many years and have always been treated kindly and they always answers all my questions. Emily is very knowledgeable and her staff. I have purchased at least 3 cars though the years with this credit union, easy process”
“These stars are for this bank staff (Not corporate office) after they help us when a charge we had to dispute AFTER corp gave us the run around over and over. Even the manager was upset at them. But the staff helped us get it straitened out (A++)Now corp y’all need to get new people when you try to dispute charges instead of rude, unprofessional and down right lazy people. (F+)Maybe have the bank staffs train em they did a way better job!”
“I have been with these fabulous people for 30 years ! I wouldn't leave them for anything ! It's a family there ,I'm proud to be a part of . Chrissy , that's my banker , she will anything possible to help you . They all go out of their way to help you . I learned Credit Unions and Banks are a bit different . I have never felt like a number to them . I will never leave them . If you are looking for a change , KU Credit Union in Shawnee !”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“I opened a new checking and savings account at Mainstreet Credit Union and I was pleased with the Representative who helped me. Antwone was helpful, professional, friendly, and explained everything to me as we went along. I am happy with my experience.”