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“We are first time home buyers and could not of been happier with John Cunningham. He did a great job explaining everything and was extremely responsive whenever we had questions. Would highly recommend”
“A girl named Michelle helped me and she was super kind and attentive to me and she did my process super fast, she answered all my questions and taught me step by step everything about my account, very good service 10/10?”
8:30AM - 5PM
7007 College Blvd Suite 600, Overland Park
Banks
“As a first time homebuyer, I was nervous about the entire process and had no idea what I was doing. RC was patient, kind, and never pressured me at any point. I could tell that he truly cared about taking care of me as a person, and didn't just look at me as another business transaction. RC and I are both military veterans, and that gave me an extra since of security as he guided me through the ins and outs of a VA loan. His years of experience clearly shows through his knowledge and expertise. He is truly great at his job and I will definitely use him again.”
“I've been with Security Bank for over 10 years, all with this branch, and throughout the years they have been absolutely amazing. The staff is incredibly personal and willing to help in whatever ways they can!”
9AM - 4PM
11550 Ash St Suite 300, Leawood
Banks
“"Julia Hernandez has always open to help and explained things very well. She will go over it & over it if you are having trouble understanding any part of the loan process. We look to Julia to provide Buyer and I, with excelent service & have never been disappointed. She is always our 1st choice, if we need loan help "”
“Sam have been a solid "go to person". He has been open, and sincere. His experience and promptly responses helped us to get everything in a timely manner in this thigh-competitive purchasing market.”
“I love my bank! Security Bank of KC is the best bank out there. They reimburse you for using other ATM's. I feel my money and my information is safe with them. They have an amazing app that let's you check your credit score see your debits and charges. And as well as get your statements. The app is top quality never crashing or glitching ever. They have always been there for me. That's why I love my bank. Now how many people can say that.”
“It is the best place where they help you and answer all your questions, they advise you with business and everything you need in one place. Thank you Alicia for your attention.”
“Let’s just start off by saying Elizabeth was an absolute doll. I walked in and immediately felt welcomed! She was just amazing at her job and you can really tell she loves what she’s doing! She helped me out tremendously! This bank deserves a 10 star review! Thank you Elizabeth! Security bank is awesome!”
“My experience with Lynn and Thai was exceptional. They went out of their way to help me and my elderly parents, who aren't as able to get around like they used to. I highly recommend banking with Security Bank of Kansas City as a result of their superior customer service.”
“Great Service at the Crossroads Location. They are always friendly when I visit. They operate very efficiently, Would Recommend this Mazuma Branch to anyone ! Thank you all !”
“Christina and her team go above and beyond! Always greet me by name, quick responses to email inquires, and all around an incredible group of people. They go way above the expectations. I'm thankful for them beyond words! They will ALWAYS be my go to bank ?”
“I’ve been a mazuma member for some time now and my experience has always been pleasant. This afternoon I had the pleasure of being assisted by awesome employees from the time I walked in. Bank teller Kennedy G was very helpful and informative. I came in with a tad bit of worry due to me being at this very location last week and things didn’t go as planned. Kennedy walked me through the steps i needed to take in order to resolve my situation. I’m happy to say she made my day with her wonderful customer service and knowledge.”
“Deborah, at the Ward Parkway branch, is my “Go To” girl! She always has good advice and I KNOW I can trust her! She is sweet and kind and extremely knowledgeable! Thanks, Deborah, for all your help!!!”
“I want to give a big shout out to Jill for her outstanding assistance during my recent visit to the bank. Her professionalism and dedication were evident from the moment I approached her for assistance. Not only did she patiently address all my queries and concerns, but she also went above and beyond to ensure that I fully understood the processes involved. Jill's friendly demeanor and willingness to help made my banking experience smooth and hassle-free. I truly appreciate her expertise and outstanding customer service. Thank you, Jill, for your invaluable assistance!”
“Central Bank of the Midwest is expanding and yet the service is professional, courteous and efficient. I’ve been to several branches in the Kansas City area, mostly North of the River, and frequented the Riverside location today, 10/10/23. I was greeted on entry, my requests were handled well by Alexis and I would recommend them to others ?”
“Amanda Hudson, branch manager of Capital Federal in OP was amazing! She went out of her way to ensure my client’s account difficulties were taken care of so her home funds could safely be delivered! She returned calls in a timely matter and was an excellent communicator with wonderful follow- through! Thanks so much!!”
“Absolutely, the best customer service, hands down. Daniel and Karen were extremely helpful and professional; Doing business here is always a pleasure, I highly recommend banking here, they genuinely appreciate their customers and do not hesitate to show it.”
“The entire home buying process was extremely easy thanks to Luke at Central Bank. He is super friendly and has a great personality. He was great about getting back to me and answering all my questions. This was the easiest loan process I have gone through. I would highly recommend him and Central Bank. Will definitely come back again for our next loan.”
“Good bank Erica is the best central bank worker they have in the whole world. She’s the best at her job she does a really good job at what you need.I would recommend it to anyone.”
“Everyone has their own experiences, positive or negative, with any given establishment, however, this is my experience only and I hope you have the same. Security Bank at 103rd & Mastin is the most friendly and helpful bank ever. Each associate has gotten to know my husband and myself by name and they know what types of accounts we have without us having to rehash everything each time we visit. We've been with Security Bank for personal and business banking since 1997. Many other banks may have this same environment however we have no reason to go find out.”
“In today’s world when you experience excellent service you experience a minor miracle; that is what happens at Security Bank of KC and especially with Craig Holt and his team at 119th and Roe.”
“I have been a customer at this bank for well over 40 years. I know that Asyes at the branch I frequent will always help me whenever it is needed. In fact my wife and I switched branches when she switched branches. After decades of working with her, it feels like having a family member that cares about my and my family's best interest. In this day and age of poor customer service, it is good to work with someone and a bank that cares so much.”
“I had a situation. The CSR on the phone was not able to help, so I drove to the nearby branch. Danisha was wonderful, a true delight to work with. Very helpful, very friendly and respectful. I'm part of four generations to bank here. Her customer service was the 5 star service I've come to expect. That's the way to retain customers!”
“Mark was very helpful with my mothers account. He gave me excellent advice on what to do and how to get it done. I would recommend Mark to everyone that needs help. Thank you”
“Lane is always a pleasure to work with! The last time I was here, he told me about the customer appreciation food truck and it was such a nice way to bring the community together.”
9AM - 5:15PM
3515 W 75th St Suite 100, Prairie Village
Banks
“I don’t come here frequently but was in last week to make some deposits and have to admit that I am always refreshed with the experiences I have while attending this bank. The bank has a very clean atmosphere and the staff provides help in a timely fashion every time I’ve been. In my most recent visit there was a brief wait to deposit and the manager David engaged me in cordial conversation for a couple of minutes and just like that my wait was over. I bank with a few institutions but left thinking I should come back here more often.”
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“Our office just closed on a purchase with NBKC. The buyer switched lenders midway through the process. NBKC was able to have the file cleared for closing well in advance of closing. They’re a great team to work with. Super fast and efficient. We were very impressed!”