-
July 2024 by Elizabeth Houze
I switched my prescriptions from CVS to the Walgreens at the Johnson Drive/Antioch location and have had excellent customer service experiences with all who work here, especially the pharmacy. One particular time the store pharmacy was getting ready to close and the pharmacy tech thoughtfully had my rx sent to a 24 hour Walgreens so I could get it asap since I was in desperate need to start the medication. Very grateful! Store is clean, too.
-
April 2024 by Alexa Decker
Worst pharmacy ever. Everyone I have dealt with there are RUDE. There is no sense in urgency to get anything filled. They say rude comments and judge you for what you are prescribed. Absolutely the WORST. the main guy there has a serious God complex. Disgusting behavior and attitudes.
-
February 2024 by Claire Tracy
This pharmacy used to have wonderful staff. Some of the good ones are still there. I had an incident where my medicine was stolen out of my car. The woman pharmacist and elderly pharmacy tech berated me for abusing medication even though I had a police report and permission to get the stolen meds filled.Dont call me a drug abuser when I followed proper protocol because that's not professional. Then the elderly tech jumped through the window to try to hit me. So of course during all this abusive behavior from them. I started cussing. The pharmacist and tech are judgemental and horrible people. I will never return there again. Maybe have better management and get the decent pharmacist back.
-
January 2024 by Misty Neely
I don't know what all these bad reviews are about! I guess maybe people only feel the need to review someplace or somebody when they've had a problem and not when they didn't? Or, just maybe, there's more to these stories, 2 sides to everything... Anyway, my fiance and I have gone twice now to load money into my paypal account. Both times, the cashier had to manager had to be called. The first time, we're thinking, oh great, all the reviews say this is not going to be a nice experience. Um, no issue whatsoever - in fact, Tanika was one of the nicest, most pleasant customer service associates we've ever had the pleasure of dealing with, both times. She was friendly, funny, and not in the least bit rude. She remembered me the second time, and we joked about the first time. Anyone who has worked customer service knows that sometimes people blend together, so I feel as though this speaks to her caring attitude in itself. We also witnessed her be just as pleasant to another customer who interrupted our transaction, asking for help with his passport photo. She even kindly and pleasantly called another worker over to get him helped while helping us. The other associates (who are apparently unable to help with that particular type of transaction and had to call her, btw, in case this is the reason you're going to Walgreens, be prepared to have to wait for a manager, although, we didnt wait more than maybe 2 minutes either time and it costs $3.95 here) were also had pleasant attitudes and were ready to help. I'd go this Walgreens, AND deal with Tanika, any day!
-
December 2023 by Mr M
Went to get pain meds and they said they won't be able to because they're on break. Cool I completely understand but why can't you get the meds and match the time of your break and extend it for a longer break? Like I understand if it's normal message but it's pain meds come on now. This place has been pretty bad about customer help but this one was it. Definitely wouldn't recommend
-
November 2023 by Casey Rahm
Never returning to this store. Wasted HOURS of my night dealing with the rudest person I have ever met in my entire life- shift manager ‘Tanika’. Thanks to George and Ari for being the only kind, apologetic and helpful people in the store.
-
November 2023 by Jordan Davis
Says flu shots are available but they leave out that it’s by appointment only until you arrive trying to get one.
-
October 2023 by Nina Anderson
Great place to shop, friendly people
-
September 2023 by Audrey Felly
They said they gave me my medication but never did. I was so frustrated.
-
July 2023 by Les Dykens
Thr Pharmacy has the WORST Customer Service Everrrrrrrrr ?
-
April 2023 by Susanne K.
This is one of my go to Walgreen's. It's clean and usually not busy, they don't have much of a problem with bare shelves (like a lot of stores these days), and the pharmacy is organized enough that neither their drive thru or walk in takes long. The people working in the pharmacy are friendly and helpful too. Went in recently because I have old prescription meds I wanted to dispose of. I'd seen a drop off bin at the Lawrence location but alas, not here. I was told only some locations have them due to the cost. Walgreen's on 75th has one. I was also told to try the Merriam police station. I did but they were closed (their public hours are only Monday - Friday, 8 am - 4:30 pm).
-
December 2022 by Jane S.
I have shopped here for many, many years and consider this my "go-to" place for everything I need between bigger shopping expeditions. The staff are so helpful and friendly that i always feel at home there. Even when they hire new young people to add to their crew, that same pleasant atmosphere is maintained. A special person there to me has always been Tanika with whom I--and I know many others-- have a special bond. She is always there for the customers to check them out, find them a product, or offer an empathetic ear. Growing up, my kids used to joke that in our house, Walgreens was Santa Claus!
-
December 2022 by Ben Gloe
The Pharmacy manager Steve just called me explaining that they were canceling my prescription. Naturally I had questions and after each question I received an exceptionally condescending response after which he hung up mid call.
-
July 2022 by Leonardo Sarmiento
When I entered this Walgreens, I had the exact item picture and I tried asking a employee about where it was. She was incredibly rude and obnoxious, after showing her the exact item - she acted as if I didn’t know what I was looking for and lead me to the wrong thing. Incredible, they should at least know how to act when I try asking for help.
-
July 2022 by Garrett “BadgerBlaster23” Tann
Door locked at 9:15pm, 45min before closed.
