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June 2024 by Alex
I really liked the quick solution to my issue, the polite staff and the pleasant atmosphere.
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June 2024 by Julie Stroth
Very friendly and helpful staff, willing to help you without hesitation
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June 2024 by Moses Kinyuwa
This store doesn’t even need. A star given how they treat customers with color one representative named Zach Racist of them all terrible customer service
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May 2024 by Luna Llena
Costumer service is not so great in this location, sorry,but I have to mention it
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April 2024 by Luis Butto
Was waiting for 30 for help. Guy that was finally open got roped into a case with another customer that was already being helped. Got totally blown off.
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March 2024 by Shan Cann
Loved the locker system and the staff were friendly and helpful with my order.
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December 2023 by David Gibbin
Typical disinterest unless you're there to purchase something.
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November 2023 by SalokinEnyap
took these bozos over an hour and a half and 5 calls to different departments to transfer a phone number. incredible incompetence.update: another half hour of failure and i just left with a new phone number. unvelievable.
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September 2023 by Devin Blackwood
Had a long, but good experience here today dealing with my SIM card
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August 2023 by Michael C.
Michelle helped me out by going above and beyond with her customer service. She cleaned my charging port and got my phone back working. She also assisted in getting a replacement phone ordered for me. Really good experience!
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August 2023 by Erich T.
So there literally is no phone number to call somebody at the store. I've wasted 20 minutes jumping through these digital assistant, nonsense hoops and now I have to drive to the store just to get my question answered. What a waste of time.
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July 2023 by Malisa Hanna-Allen
I asked for help navigating web and was asked “can you read it”. I encountered the rudest employee and he needs dismissed
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July 2023 by billy parson
Very rude employees!!!! Not very eager to help customers. Will not go back to this location.
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July 2023 by John Ross
No discount for senior citizens
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July 2023 by Nichole Harstad
On Sunday around 3:45pm I went to this location to pick up my online order. Immediately I was hit with frustration and issues as my order hadn’t been approved or sent to the store. I had to call customer service since I placed the order online and after being transferred and holding for over 10 minutes I was hung up on. Of course I was very upset by that point and would only allow warm transfers when I called back. It was a very long process and I couldn’t get proper assistance over the phone. There was literally nothing the store could do to help since I placed my order online. The store manager Chris tried his absolute best to help me but in the end I left empty handed and very frustrated. I am giving them 5 stars because Chris and his team stayed 40 minutes after closing to try and help me because I had driven far to the store expecting to get my kids their new phones. Chris tried his best and I’m sure they’d all rather be home than on hold with customer service all evening. In the end it was determined someone changed the shipping method and we couldn’t change it to store pick up. The customer service team needs major training and reduce the amount of transfers they put customers through. The store should also be able to contact support directly and not have to jump through hoops as Chris did. It seems very unprofessional for your stores to need help and not be able to get proper support in a timely fashion.Chris and team, thank you for your patience with me and my autistic nephew. I know you all wished you could have filled our order if we could have had proper support from Customer Service.
